Victoria Underwood

[Victoria Underwood @VictoriaUn58908]

@HelloFreshUK Hi, I chose to skip my upcoming order on the online website but I’ve just logged into the app and it said it’s still coming. We are going on holiday so if it’s delivered it will just sit on our doorstep going off. Please can this box be skipped?

[Victoria Underwood @VictoriaUn58908]

@Deliveroo I have a credit and it won’t work on my order?

[Victoria Underwood @VictoriaUn58908]

@bookingcom I stayed at a hotel this week, the pool was closed, the gym was closed and it was undergoing renovations that we weren’t told about. I’m really unhappy and your customer service chat on the app isn’t working

[Victoria Underwood @VictoriaUn58908]

@waitrose this is the 4th time I’ve bought food that was already going off! Pink mould growing 🤮

[Victoria Underwood @VictoriaUn58908]

@StarbucksUK please check your messages! I ordered a gingerbread latte and was given a cup of milk and hot water

[Victoria Underwood @VictoriaUn58908]

@UOHelpMe please can you dm me first instead as it won’t let me message you?

[Victoria Underwood @VictoriaUn58908]

@UrbanOutfitters @UOHelpMe I can’t message without being verified, can you message me first?

[Victoria Underwood @VictoriaUn58908]

@UrbanOutfitters I placed an order yesterday morning with next day delivery, however tracking says it’s still preparing. When will it be delivered and will I be refunded the next day delivery charge?

[Victoria Underwood @VictoriaUn58908]

@TKMaxx_UK hello, you told me to message you but I can’t. Can you DM me?

[Victoria Underwood @VictoriaUn58908]

@TKMaxx_UK You need to dm me first to be able to message x

[Victoria Underwood @VictoriaUn58908]

@TKMaxx_UK Hi, I bought a jumper the other day. Wore it today for the first time and someone pointed out there is a hole in it, I have removed the tags and discarded them as I intended on keeping the jumper. Can I still return the item I don’t know what to do?

[Victoria Underwood @VictoriaUn58908]

@joeney8221 @gwenstefani How much? Xx

[Victoria Underwood @VictoriaUn58908]

@vueling it’s been months since I was incorrectly charged and I still haven’t spoken with your customer service or had my issue resolved, this is shocking

[Victoria Underwood @VictoriaUn58908]

@vueling I have done that, I was sent a link. The link doesn’t work

[Victoria Underwood @VictoriaUn58908]

@vueling still awaiting help regarding my wrongful charge, my messages aren’t going through to you. Please can someone message me

[Victoria Underwood @VictoriaUn58908]

@vueling It’s not letting me reply to you, the link you’ve sent is just showing me a phone number

[Victoria Underwood @VictoriaUn58908]

@vueling I need to speak with customer service, have called about 15 times and can’t get through to anyone!! I’m about to go to the ombudsman if you don’t reply

[Victoria Underwood @VictoriaUn58908]

@vueling I’ve DMd you, please get back to me by EOW or I will just go to the ombudsman

[Victoria Underwood @VictoriaUn58908]

@vueling how do I speak to your customer service? I was wrongfully charged at the airport