ViiBE Communication

ViiBE is the remote video-assistance web technology dedicated to contact centers. Meet us @joinstationF @incubateurHEC @zendesk

[ViiBE Communication @ViiBESolutions]

Prescriptive maintenance is the future.

Prescriptive maintenance analyzes data, predicts when maintenance is needed, and creates work orders.

Discover how using cloud-based technologies, like ViiBE, can enhance your prescriptive maintenance strategy.

https://t.co/vXC4M6lcom

[ViiBE Communication @ViiBESolutions]

75% of consumers don’t want field technicians in their homes since the pandemic unless it's necessary.

ViiBE visual support connects customers to experts who can guide them through solving the issue on their own.

Read our article to learn more: https://t.co/CV74DFNjaI

[ViiBE Communication @ViiBESolutions]

Only one week before our Zendesk x ViiBE webinar (in French)!

How can you evolve your Zendesk Chat and Support interactions? And how can you provide deeper connections throughout the customer journey?

Join us Dec 14th at 11:30 CEST by registering here: https://t.co/rYkWxcKjgE

[ViiBE Communication @ViiBESolutions]

80% of customers will switch to a competitor after more than one bad experiences, according to Zendesk.

Discover what metrics can help you track customer experience & learn how visual support can boost customer satisfaction.

Check out our article here: https://t.co/LQ9kyG0F5S

[ViiBE Communication @ViiBESolutions]

We're proud to announce that we released ViiBE's CSR report outlining our policies that address environmental, social, and governance issues.

For example, we encourage the team to ride their bikes to work. Great work, team!

Read the full report: https://t.co/RVGU9LQdeO

[ViiBE Communication @ViiBESolutions]

75% of customers say they are willing to spend more for a good customer experience, according to Zendesk.

Check out the full article to learn more about CX and how visual support can improve your customer experience: https://t.co/GggVlx2PtM

[ViiBE Communication @ViiBESolutions]

Thanks to everyone who joined us earlier this week to learn how ViiBE's integration in IBM Maximo can enhance your remote industrial support!

Catch the replay here: https://t.co/hYvAWZdA9I

[ViiBE Communication @ViiBESolutions]

Today's the day! Join us with IBM at 11:30 CET today *en français* to discuss how we're working together to optimize remote collaboration between technicians and experts.

Sign up for our webinar here to learn more about our technology partnership: https://t.co/Gc4lpFptGN

[ViiBE Communication @ViiBESolutions]

"IBM and ViiBE announced their technological partnership to promote remote support between technicians and experts."

We're thrilled to see such enthusiasm for our joint offer with IBM for remote industrial support.

Read the full article to learn more: https://t.co/sXcNb7XO7B

[ViiBE Communication @ViiBESolutions]

Companies can save $1000 in training costs per employee by implementing an internal knowledge base, like ViiBE.

#Empower employees to develop new skills and learn from best practices.

Read our article to learn more: https://t.co/VBqkiiT80J

[ViiBE Communication @ViiBESolutions]

Join us to discuss how ViiBE and IBM's solutions help technicians solve problems remotely and limit travel, thus reducing operational downtime.

Sign up at https://t.co/2L2NuOjnLZ

We look forward to seeing you there!

[ViiBE Communication @ViiBESolutions]

ViiBE's website just got a major upgrade!

Check out https://t.co/wBGhaS5XQv to discover how ViiBE's visual support tool can improve your remote collaboration and technical problem-solving capabilities.

[ViiBE Communication @ViiBESolutions]

Oil communications is projected to grow from USD 3.4 to 4.5 billion from 2020 to 2025. ViiBE visual support is one of the tools taking over the industry!

Discover how solving issues with ViiBE can help supermajors eliminate 994,500 kg of CO2 / year. https://t.co/gWbeLbxZ7J

[ViiBE Communication @ViiBESolutions]

ViiBE drawbacks? None so far.

But don't just take our word for it! Check out this rave review we received from UCompares: https://t.co/zTdzXWqkld

[ViiBE Communication @ViiBESolutions]

New projections show the global Digital Inspection market is expected to reach US$32 Billion by 2027, growing at a CAGR of 5.7% over the period 2020-2027.

Read here to learn how ViiBE visual support can help you conduct remote inspections: https://t.co/SkYvaG5Q3Y

[ViiBE Communication @ViiBESolutions]

We're proud to be the number one integration for both Zendesk Support and Zendesk Chat!

Kick off your back-to-work missions with ViiBE for Zendesk including new features like call scheduling so you can pre-program ViiBE calls directly into your calendar. https://t.co/MVqNsxh5Ii

[ViiBE Communication @ViiBESolutions]

1/3 of consumers ranked FCR as the most valuable element in customer support.

Screen sharing is an important tool for support agents to increase FCR and customer satisfaction.

Check out our article to learn more about screen sharing: https://t.co/yDOAYwybYY

[ViiBE Communication @ViiBESolutions]

The Mobile Augmented Reality Market is expected to reach 1.9 billion active monthly users by 2022.

In a rapidly expanding market, how do you choose a remote visual support solution?

Discover 5 key things to consider: https://t.co/lCkDwT5PTM

[ViiBE Communication @ViiBESolutions]

According to KPMG, 70% of the top 100 global companies are reporting on sustainability.

Check out our article to discover 5 reasons companies should embrace CSR and learn how ViiBE can integrate into your CSR strategy: https://t.co/DadnkEvsz3

[ViiBE Communication @ViiBESolutions]

Truck rolls are expensive, with the average truck roll costing up to $1,000 USD.

Many truck rolls can be avoided with visual support technology. To learn more, check out our article here: https://t.co/kM1RPwCrIn