Vikrum Saraf

[Vikrum Saraf @VikrumSaraf]

@EncalmIndia the Nap and shower at delhi airport is a rip off .. booked a double room but they gave us a single room .. they were selling double rooms to walk in customers

[Vikrum Saraf @VikrumSaraf]

@maitreya_s20 @johnsoncontrols Totally agree

[Vikrum Saraf @VikrumSaraf]

@johnsoncontrols
Pathetic service by the company even though AMC taken directly from company

[Vikrum Saraf @VikrumSaraf]

@TK_HelpDesk Hello! Thank you and I did get a call but the issue was not completely resolved . On Mumbai-Istanbul sector, I have been allotted 44G whereas my wife has been alloted 29E. It is not fair that we sit seperately on a long flight . Kindly resolve .

[Vikrum Saraf @VikrumSaraf]

@TurkishAirlines
The below attachment shows the mail received from Turkish airlines confirming the extra legroom seats I had purchased .
Now the seats are not showing on my ticket and app. Have called the helpline number multiple times but they are not solving the issue .

[Vikrum Saraf @VikrumSaraf]

@TK_HelpDesk @TurkishAirlines @repturkishair Kindly resolve

[Vikrum Saraf @VikrumSaraf]

@TK_HelpDesk Dear Eren ,
Issue not resolved completely by sales office. They are unable to issue seat to one of the passenger . Kindly resolve. @TurkishAirlines @repturkishair

[Vikrum Saraf @VikrumSaraf]

@TK_HelpDesk @TurkishAirlines @repturkishair Hello! Please update

[Vikrum Saraf @VikrumSaraf]

@TK_HelpDesk Dear Nur,

We have sent the details on the email provided by you . Looking forward to a quick resolution of our problem @repturkishair @TurkishAirlines

[Vikrum Saraf @VikrumSaraf]

@TK_HelpDesk Dear Doruk ,

I will have to explain the whole problem again to the sales team. It will take another 15 days.
It could have been explained by your team to sales team and problem sorted out .
Mental Harrasment to customer .
@repturkishair @TurkishAirlines

[Vikrum Saraf @VikrumSaraf]

@TK_HelpDesk Just received a mail regarding my feedback . I have now been asked to send a mail to New Delhi office . Have been following up for nearly a month, now I have to restart by sending mails again .
This is not fair . As a customer I’m feel harassed. This is not expected from Turkish

[Vikrum Saraf @VikrumSaraf]

@TK_HelpDesk Thank you … but I have been tweeting for the last 15 days but not receiving any response

[Vikrum Saraf @VikrumSaraf]

@TK_HelpDesk Reply awaited @repturkishair @TurkishAirlines

[Vikrum Saraf @VikrumSaraf]

@TK_HelpDesk Reply awaited

[Vikrum Saraf @VikrumSaraf]

@TK_HelpDesk Thank you Doruk… hoping for a quick resolution and update @repturkishair @TurkishAirlines

[Vikrum Saraf @VikrumSaraf]

@TK_HelpDesk Hello! Still waiting for an update and solution to the issue

[Vikrum Saraf @VikrumSaraf]

@TK_HelpDesk Dear Doruk ,
Awaiting reply and prompt resolution
@TurkishAirlines

[Vikrum Saraf @VikrumSaraf]

@TK_HelpDesk Dear Doruk ,

This is the fifth time I’m giving feedback and they are saying the seats have been canceled because I changed my flight . I have not changed my flight on Mumbai-Istanbul and Istanbul- Mumbai sector .
If someone can call me or do zoom meeting to solve the issue .

[Vikrum Saraf @VikrumSaraf]

@TK_HelpDesk Dear Derek ,

Just received a reply for my feedback TK-10620771. The reply is completely irrelevant . Kindly look into it .
Have created another feedback Tk-10621206
@repturkishair @TurkishAirlines

[Vikrum Saraf @VikrumSaraf]

@TK_HelpDesk Dear Doruk ,
But this is the fifth feedback I have created for the same issue . They do seem to be able to solve the issue @repturkishair @TurkishAirlines