Voice of Consumers

[Voice of Consumers @VoiceConsumers]

@SagarAwatade Share & build in public. Just like you did here, share your fight in public it would certainly help you while also becoming an example for other entrepreneurs.

Bharat ko banaane waale aur bhi chahiye, more we get, the less we have, therefore, more entrepreneurs are needed.

[Voice of Consumers @VoiceConsumers]

@VoiceCivilians @jagograhakjago @Flipkart @DellCares @Dell @Dell_IN @PralhadJoshiOfc @JoshiPralhad Similar another #Dell #fakebattery scam case from Flipkart seller, seems it is preferable platform for scammers:
https://t.co/Pts37M7Q2B

[Voice of Consumers @VoiceConsumers]

Question to @Dell_IN - How can major ecom. (@Walmart 's owned) platform #Flipkart sell fake parts using @Dell branding.
Question to @Flipkart - Brand repeatedly via email statements confirming part as non-genuine, & informing they don't issue job sheet for battery. {1/2}

[Voice of Consumers @VoiceConsumers]

#GenuinePartsScam on major Ecom. platforms.
#Dell Original Battery ordered from @Flipkart turned out to be fake.
Real packaging with fake product.
Customer proactively verified the product upon delivery, with the Brand @Dell_IN @DellCares
#Beware & always verify such purchase.

[Voice of Consumers @VoiceConsumers]

@jagograhakjago Another evidence is this invoice issued by
#Flipkart Seller, this invoice is without any Serial No. meanwhile on their phone calls earlier, they were making excuse that there is a mismatch with Sr. No. on invoice, in reality it doesn't even have Serial no. of part.

[Voice of Consumers @VoiceConsumers]

Then how can customer produce such document, when brand itself is denying they don't issue it for standalone battery purchases. Flipkart asking to get document that doesn't get issued for such purchases.
[2/2]
@jagograhakjago

[Voice of Consumers @VoiceConsumers]

@jagograhakjago @PralhadJoshiOfc @JoshiPralhad Do we have system in place? If yes, then why doesn't Ministry takes any action against these #unfairtradepractices by these companies?
Consumers are suffering, without serious consumer rights protection. X is full of such incidents, plz take look.

[Voice of Consumers @VoiceConsumers]

@Cyberdost @reliancejio
What are your recommendation steps to report, attempted phone call financial fraud attempts? (Not successful though, due to user alertness)
It is still, worth reporting, so other consumers can be safeguarded too.

Context: 5 लाख की lottery दे रहे थे😂।

[Voice of Consumers @VoiceConsumers]

@ANI This is very likely staff's job, ordinary passengers won't have such access to place anything on aircraft.

[Voice of Consumers @VoiceConsumers]

@flipkartsupport Nothing such. Lying around doesn't stick in digital age, bots!

[Voice of Consumers @VoiceConsumers]

#GenuinePartsScam on major Ecom. platforms.
#Dell Original Battery ordered from @Flipkart turned out to be fake.
Real packaging with fake product.
Customer proactively verified the product upon delivery, with the Brand @Dell_IN @DellCares
#Beware & always verify such purchase.

[Voice of Consumers @VoiceConsumers]

@flipkartsupport And how far you moved in 3 days?
Get done with this bot reply, put efforts in real human support to resolve customer issues seriously.
Upon 3 days with no answer from Flipkart, customer proceeded with @nch1915
@jagograhakjago

[Voice of Consumers @VoiceConsumers]

@jagograhakjago @JoshiPralhad Today consumer helpline 1915 is functioning & connecting on call.

[Voice of Consumers @VoiceConsumers]

@jagograhakjago Why both your complaint helpline numbers i.e. 1915 & 1800 11 4000 ; is saying invalid for couple of months?
Why aren't you fixing it?

CC: @JoshiPralhad

[Voice of Consumers @VoiceConsumers]

@RijulJK #Blinkit will have you chat with bot, who will automatically deny any wrongdoing.

In another incident, Blinkit sold wrong product then quietly changed their listing itself, instead of returning/refunding customer, they continued with their denial. Now matter is in #ConsumerForum

[Voice of Consumers @VoiceConsumers]

@flipkartsupport @jagograhakjago By "attended" this what #Flipkart means, literally just "attended", not resolved, no resolution.
User App doesn't even let you access these tickets directly in the App, without specific direct link.

[Voice of Consumers @VoiceConsumers]

@svembu We are on Zoho from day one.

[Voice of Consumers @VoiceConsumers]

@ajeetbharti @jagograhakjago इसी समस्या को उजागर करने के लिए समर्पित प्रयास यहां हमारा है, अजीत जी।
@jagograhakjago कि आँख मूंदने, कान बंद करने डी अव्यवस्था कि यहाँ तक गिर गई है कि कंपनियां निर्भीक होकर इन्हें ताक पर रख धांधली किये जा रही है।

इस मंच से एकत्रित जोर, देने की आवश्यकता है।

[Voice of Consumers @VoiceConsumers]

In our experience: So far the least troubling/smoother experience across multiple cities has been with DTDC & Xpressbees.

[Voice of Consumers @VoiceConsumers]

#BluedartScams #ParcelScams #StayAware
No action by Bluedart, Bluedart sends a delivery message at 12:03 pm (shipment will be delivered) & 4 mins, later 12:07 pm says failed due to premises closed.
Fact: Premises is atleast 40 mins away from Bluedart local centre.

[Voice of Consumers @VoiceConsumers]

@BlueDart_ @BlueDartCares
क्या घोटाले चल रहे हैं ग्राहक सेवा में और पार्सल डिलीवरी में? अकारण फोन या पता का बहाना, log कर देना।
उसके ऊपर आपके #IVR के साथ युद्व लड़ना पड़ रहा हैं, ग्राहक सेवा प्रतिनिधि एक घंटे कॉल पर बने रहने पर भी उपलब्ध नहीं होते।
U can't afford human support?

[Voice of Consumers @VoiceConsumers]

@jagograhakjago @PralhadJoshiOfc @blvermaup @Nimu_Bambhaniya @inidhikhare @PIB_India @mygovindia @PMOIndia @nch1915 आपके फोन नंबर लगते कहां है कि रिपोर्ट करें ?
1915 अवैध नंबर बताया जा रहा होता है, कॉल करने पर।