@WestHamHelp Thanks Meg, it wasn’t staffed at all on Saturday. It was being used as another line. It’s fair that not all disabilities are visible but the queue was approx 10 mins long, I was having to physically support my mum by that point.
@WestHamHelp Can I ask why the accessible queue on bridge 5 is no longer in use? I travel to games with a disabled (walking stick user) season ticket holder who can’t stand for long periods of time. Would this be an matter for the #DSAB?
@WestHamUtd @wearepurpleorg Yet your accessibility team didn’t have a bariatric wheel chair for a disabled supporter or even know what one was and don’t recognise disabled supporters unless they are on receipt of higher rate personal independence payments (PIP) 🤨
@MPSWesthamUtdFC @WestHamUtd No issues in the ‘seated area’? Stewards, especially the female supervisor was threatening fans with fines and the club being charged if they refused to sit down.. then spent the 2nd half slagging off her own colleague who wondered off for a smoke and left her post unattended.
@MPSWesthamUtdFC@WestHamHelp West Ham do not assist unless you are parked in the accessible car park which is by invitation only. They tell people like you, you can either wait or walk.. if you physically can’t walk that far and are parked towards the aquatic centre you have no choice but to wait.
@MPSWesthamUtdFC Stewards kick people out of their seats so people who can’t stand for long periods of time are forced to stand on the concourse as there is no seating there or outside. It’s a ridiculous situation considering we have to walk through the away fans to get to gates C, B & A
@MPSWesthamUtdFC West Ham fans are held back behind segregation barriers close to block 113/114 every week. Mostly people with disabilities left hanging around in the bitter cold because they aren’t able to walk round the stadium the long way. Who takes the vulnerable into consideration?
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Hello folks @SpireLondonEast I have a little favour to ask for a fellow Hammer. Do you have a spare bariatric wheel chair that we could borrow for Saturday’s game against Burnley? We would happily pick up and return afterwards. We don’t want him to miss his first LS game! Thank u