Washington Gas

The DMV’s choice for affordable, reliable energy.

If you smell gas, leave the area & dial 911.
Twitter Support Hrs: 8am-5pm ET, M-F.

[Washington Gas @washingtongas]

@CordellTraffic @MCDOTNow @VisionZeroMC @NUCA_National @wglenergy @Andrew_Friedson @BethesdaUP @TimSloanDC @WABADC @Ward3Bikes @DCBikeHistory1 Thank you for sharing this information. We will escalate your request to our paving team for further review.

[Washington Gas @washingtongas]

@k8vj Hi Kate! We apologize for the difficult experience. Please send us a private message with your account information and we will assist you further. Thank you.

[Washington Gas @washingtongas]

@SarahS59914668 Good morning! To file a damage claim, please complete the attached form. Our team will review your submission and respond within 48–72 hours. https://t.co/0hUpaIfkBe

[Washington Gas @washingtongas]

@CarProblems3 Thank you for providing this information. We will escalate this to our paving team to have it resolved.

[Washington Gas @washingtongas]

@_allysonfinch Hi Allyson,

Our customer support email address is [email protected]

[Washington Gas @washingtongas]

A message to our Maryland customers:

[Washington Gas @washingtongas]

Hi Meko, we’re sorry to hear about your experience and understand how frustrating that situation must be, especially when you were expecting the deposit to transfer to your new address.

Please send us a private message with your account details (service address and contact information), and we’ll be happy to review this further and work toward a resolution.

[Washington Gas @washingtongas]

@HarrisErne90748 Hi Ernest! If you are still without service, please send us a private message with your address and we will be happy to assist you.

[Washington Gas @washingtongas]

@MrJ6515 Hello, please send us a private message with your account information and we will assist you further. Thank you!

[Washington Gas @washingtongas]

@MrJ6515 Hello, please send us a private message with your account information and we will assist you further. Thank you!

[Washington Gas @washingtongas]

At Washington Gas, our people power everything we do.

This month, we’re highlighting Chelsea Shelton.

As the fleet manager, she oversees the vehicles and equipment that help Washington Gas employees deliver safe, reliable service across the DMV.

Thank you, Chelsea, for your hard work and dedication! 👏

[Washington Gas @washingtongas]

Being Here for the DMV means investing in our communities.

Today, we announced $545,000 in community investment grants supporting 46 nonprofit organizations across Washington, D.C., Maryland, and Virginia.

These investments help expand access to opportunity, support children and families, and strengthen communities across the region.

We’re grateful to our nonprofit partners leading this important work and look forward to continuing to build lasting impact together!

https://t.co/1KABPk8fiZ

[Washington Gas @washingtongas]

Hi, we’re sorry to hear about the trouble you’ve had getting your account set up. We’d like to help get this resolved for you as quickly as possible.

Please send us a private message with your full address and the best contact information so we can review your account and locate your documents.

[Washington Gas @washingtongas]

@Micwritermcleod Thank you for the update. For safety reasons, please send us a private message with the address where this issue is occurring, and we will make sure it is reviewed promptly.

[Washington Gas @washingtongas]

We understand your concern. Program offerings and eligibility can vary based on location, funding sources, and local partnerships. We want to ensure we’re addressing your specific question accurately, so please send us a private message with your service address or account number, and we’ll be happy to review available options and provide more information.

[Washington Gas @washingtongas]

@MELISKAK987 We have responded to your private message and are reviewing your situation. Please check your inbox and continue corresponding with us there so we can assist further.

[Washington Gas @washingtongas]

@DogPound_ArlVA Hi Steven! Thank you for sharing your concerns. Please send us a direct message with your account information and we will assist you further.

[Washington Gas @washingtongas]

With just days left in Maryland’s legislative session, lawmakers are making quiet, last minute decisions that could raise your energy bill—without your input!

At risk of being cut is the EmPOWER program, which saves residents and businesses money through free energy audits, rebates, weatherization materials, and energy efficient appliances.

Since 2015, this program has saved Marylanders $272 million on their bills.

At the same time, policymakers are also considering changes that would allow the Maryland PSC to shift the full upfront cost of natural gas connections onto customers and builders. That short sighted move would drive up housing costs further for you and your family.

Make your voice heard!

Contact your representative today to demand that they do their part to make energy more affordable: https://t.co/eUJM1eEW3P

[Washington Gas @washingtongas]

@dcfireems Washington Gas is addressing damage caused by a third party. As a reminder, always call 811 before digging to have utility lines marked. Thank you, @dcfireems, for your assistance.