Patient First for Teams units focusing on metrics, status exchanges, huddles and improvement boards in todays interactive and informative session. Go teams - you are starting to build an improvement culture at NBT! @gilbert_helen@MariaKaneNHS
Amazing!! Congratulations Wave 4!! Let’s get on with sustaining your knowledge now and you are well on your way to becoming improvement specialists in your own right. 👏🏾
A term I'm hearing more & more often in the world of large scale change is "agentic". Agentic people are able to lead change, make decisions, manage their own learning & act with purpose. Being "agentic" brings a higher level of personal initiative & autonomy than being "empowered". According to @thomassbateman, it’s the highest form of competence-related mindset: https://t.co/EwXlsbdvC4. Being "agentic" isn't just a feeling or personal competence. It's a result of being in a system that supports people individually & collectively to make their best contribution.
We need both divergent thinking (generating a wide range of views, ideas or possibilities) & convergent thinking (evaluating, comparing & narrowing down choices) if we want to find better solutions. Too often, we leave out the divergent phase altogether or we don't involve enough diverse voices for truly divergent thinking. Diversity & divergent thinking together can make a massive difference to outcomes:
https://t.co/agJqkPHArD. Via @MrChrisJWilson@flyntrok
Thank you Friday 🤩
It really does take a whole team of staff and volunteers to ensure patients get the right support!
We are glad you were treated with kindness and respect, this is really important to us.
#NBTCares@NorthBristolNHS
Did you know that 5 minutes in fresh air benefits your wellbeing? Come enjoy a wellbeing walk 🚶with our Explorer Maps and visit our Green spaces
@NBTSustHealth@PandTNBT@NorthBristolNHS
What a cracker of a Friday for Patient First - 💥Module 3 Patient First for Leaders - thrashing out Leader Standard Work- being kind to ourselves through optimising our time in our roles for our patients and colleagues #sustainableimprovement#timeisprecious @NorthBristolNHS