@LizKershawDJ@BritishGas They taken my DD twice this month on the same day, because the bank credited 1 payment back, they've taken it again today ๐คฌ Customer Services are useless, rude & don't listen. I'm waiting on my deadlock letter to go the ombudsman!
@Paula_H25@BritishGas Same happening to me, took 2 DD's 4th Nov, they told me they didnt, bank credited 1 payment, getting emails saying I hadnt paid & today taken the DD again, bank have credited, @BritishGas customer service are rude & no help, they keep saying I havent paid & are blaming the bank!