@Optus@statsey Worst service going around from a telco. @Optus your ceo is a joke of a human. Can’t wait to post more and more of how bad the service is.
@Optus gee what an awful service, been a customer for 24 years and I’m about to leave just because your business wont let me pay manually like i have for 24 years. Just awful. Not once have i asked for anything. Where is the loyalty to loyal customers??
@Optus Sorry Tam, not a great response. I have now spoken with a senior person within Optus and emailed the CEO with my complaint along with sending the recorded conversation with your customer service team to him also. I guess you no longer value loyal customers. Gee 24 years.
@clients9742 Sorry how is it that you could solve or have the situation fixed before the first customer service person? That just shows you don’t want anyone to see how bad your customer service. When you pay for cheap labour I guess I should expect cheap service.
You DM me please