Helena Weems

[Helena Weems @WeemsHelena]

@sweatybetty I have replied via dm hopefully you reply to my message with actual information?

[Helena Weems @WeemsHelena]

@mrsvman80 @sweatybetty Poor service

[Helena Weems @WeemsHelena]

@amiebsws @sweatybetty Same! Absolutely useless to have no customer service

[Helena Weems @WeemsHelena]

@wzedet @sweatybetty Same! Cannot get contact apart from the chatbot which is useless

[Helena Weems @WeemsHelena]

@sweatybetty I have spoken to waitrose they haven't anything for me on cc! Ordered on 21 Dec cannot get any info from you guys as impossible to contact?! System says still processing yet also dispatched? Where is my order or my money? Really disappointed in the service! Advise?

[Helena Weems @WeemsHelena]

@poppinz @LookfantasticCS Well if evri were delivering like there did mine it seems to disappear into thin air!! @lookfantastic you need to change courier!! Where is my parcel?!

[Helena Weems @WeemsHelena]

@twtnarcissist @dkjchd @lookfantastic I'm with you! @lookfantastic you need to reply and help!

[Helena Weems @WeemsHelena]

@dkjchd @lookfantastic Same! Mine was left on my doorstep and was stolen! Evri were told to leave with a neighbour!! Can't even speak to anyone!

[Helena Weems @WeemsHelena]

@lookfantastic I've tried messaging you but no one seems to reply! Your courier evri has left my parcel on my doorstep and its been stolen! Can you help?? That is NOT a successful delivery!!