Wen Edet

[Wen Edet @wzedet]

Thanks, glad it’s finally resolved!

[Sweaty Betty @sweatybetty]

@wzedet Hi Wen! We have just popped you a reply to your DM! Speak soon, Team SB

[Wen Edet @wzedet]

@sweatybetty chat is forever opening tmr 8.15am. Honestly customer service is a joke, fab products but extremely painful to deal with after sale services, slow/no replies on emails, no one to speak to. If I don’t get refund sorted, will go down credit card charge back route.

[Wen Edet @wzedet]

Have sent you msg, pls help resolve this.

[Sweaty Betty @sweatybetty]

@wzedet Hi there! Thanks so much for reaching out, we'd be more than happy to get your issue sorted for you. Could you kindly DM us with your order details and email address? Team SB

[Wen Edet @wzedet]

@sweatybetty - when will you look into my DM or just go to another black hole of no response?

[Wen Edet @wzedet]

@WeemsHelena @sweatybetty Chat box forever shows open tmr morning 8.15am. Did it ever work?

[Wen Edet @wzedet]

@LEPS_Condover What a memory for them. Thanks to all the teachers who have made it such a long lasting memory for them 🥰😍😍

[Wen Edet @wzedet]

@LEPS_Y2_Darwin We love your feed. Pls keep coming !

[Wen Edet @wzedet]

Am I the only one who feels can watch baby chicks whole night 🤣🤣🤣

[LittleEaling Primary @little_ealing]

Anyone wanting to share the joy of the baby chicks can watch the live steam . https://t.co/AoeABCX4Sf

[LittleEaling Primary @little_ealing]

Anyone wanting to share the joy of the baby chicks can watch the live steam . https://t.co/AoeABCX4Sf

[Bruce Lee @brucelee]

This is where “kung flu” leads. You think it’s a joke and that we shouldn’t be so serious about it. But then there are those who latch onto it with hatred and xenophobia and use it to fuel their fear and contempt until it explodes into heinous acts. This is what happens when 1/

[Wen Edet @wzedet]

@WSJ This is so last century, does it mean that if there will be fine for any companies with too many men in senior positions?

[Wen Edet @wzedet]

@little_ealing Remember the day when it was filmed. Was curious and took a photo of it ~~ here u go. This answers my questions :)!

[Wen Edet @wzedet]

@ewa_lipinska Very happy to find out we receive the refund! Total of 5 weeks!

[Wen Edet @wzedet]

@ewa_lipinska I have contacted credit card company, if they go burst we can claim it back, but not if they are still operating. I do hope they are genuinely doing business, and honour refund asap they got It back from airline, or we would need to collectively take legal actions!!!

[Wen Edet @wzedet]

@audramcnish1 @TravelTrolleyUK Very happy to find out we receive the refund! After 5 weeks!

[Wen Edet @wzedet]

@ewa_lipinska @searchandrew @TravelTrolleyUK @UK_CAA I seriously I hope so, or I am just being super naive... what options we have otherwise?

[Wen Edet @wzedet]

@searchandrew @TravelTrolleyUK @UK_CAA Have finally managed to speak to someone on the phone. They advised next week they should get money back from airline. We r hoping and will update if I get luck. !

[Wen Edet @wzedet]

@searchandrew @TravelTrolleyUK @UK_CAA This is frustrating. All this information and replies on twitter made me think they are avoiding paying us refund https://t.co/2lJmmAAtXI do we make formal complaint? It’s tough situation for very everyone. How about our consumer who can’t get refund back and left out pocket?

[Wen Edet @wzedet]

@thomasrogears @TravelTrolleyUK Will let you know if I get luck. What other options do we have, complaint via trading body? Credit card?