The White Teak Company

White Teak is the perfect place for style, aesthetics and décor for your home. Our products are manufactured in little specialized factories all over the world.

[The White Teak Company @WhiteTeakCo]

@deepvermadeep Hi Deep Verma,

We’re sorry for the inconvenience caused. This isn’t the experience we aim to deliver at White Teak. A different technician will be assigned to resolve the issue at the earliest. Thank you for your patience and continued trust.

[The White Teak Company @WhiteTeakCo]

@skris365 @asianpaints Hi Sachin,

We sincerely regret the inconvenience caused. Our team has already contacted you and is working on a free replacement as soon as possible. We want you to know that we are committed to resolving this for you. Feel free to let us know if you need any more help.

[The White Teak Company @WhiteTeakCo]

@aranya175 @asianpaints @asianpaints_pr Hey Aranya,
We’ll deliver your product as quickly as possible, aiming for under 10 days. Though our standard timeline is 14 days, we usually deliver much sooner. For assistance, call 1800-1030054. Please share your product list so we can fulfil your request promptly.

[The White Teak Company @WhiteTeakCo]

@suposh @asianpaints @jagograhakjago Hi Suposh,
We sincerely apologise for the delay in your order. We're happy to confirm that your products have been delivered. If you have any further concerns, please reach us at 1800-1030054 or [email protected]. We look forward to serving you again soon!

[The White Teak Company @WhiteTeakCo]

@suposh @asianpaints We're sorry to hear about your experience and appreciate you bringing this to our attention.  Please DM us your order number or contact details so we can look into this immediately. We strive to ensure timely deliveries and excellent service and want to make things right for you.

[The White Teak Company @WhiteTeakCo]

@Sudipto1 We sincerely apologise for the inconvenience caused. We're glad to have resolved the issue regarding your chandelier with a fan. Customer satisfaction is our priority, and we're always working to improve. Thank you for your patience and feedback!

[The White Teak Company @WhiteTeakCo]

@Sudipto1 We sincerely apologise for the inconvenience. For further assistance, please reach out to our support team at 1800-1030054 or [email protected], and we’ll do our best to resolve the issue quickly. Thank you for your understanding.

[The White Teak Company @WhiteTeakCo]

@Sudipto1 We’ve checked internally and have assisted you in every possible way. Unfortunately, we can't provide compensation in this regard. We look forward to offering you the best service with your future purchases. Thank you for your understanding!

[The White Teak Company @WhiteTeakCo]

@iAashishMJ Thank you for your order and for sharing your experience with us. We sincerely apologize for the delay in delivering your product. We faced some operational challenges and have fixed them to ensure timely deliveries. We appreciate your patience and understanding.

[The White Teak Company @WhiteTeakCo]

@nikhilc01 Hi Nikhil! Thanks for reaching out. We’d be happy to assist you with your purchase. Can you please provide your contact number for us to call you? You can also reach us directly at 1800-1030054. We are looking forward to helping you!

[The White Teak Company @WhiteTeakCo]

@dineshguptaIRS Hello Dinesh,
Although our experience centres highlight some of our top collections, the sheer breadth of our product range means that not everything can be on display. We encourage you to visit our website to explore our full selection of products.

[The White Teak Company @WhiteTeakCo]

@gauravsutodia Hi Gaurav, we're glad to inform you that the issue with the fans has been resolved! We apologise for the delay in service and appreciate your patience. If you have any further concerns, feel free to reach out. Thank you for being so understanding!

[The White Teak Company @WhiteTeakCo]

@Rishabh_Gulati_ Hi, thank you for bringing this to our attention. We understand your concern. Although the products are out of warranty, we're committed to helping. Our technician, along with our customer service team on video call, will work to resolve this. Your satisfaction is our priority.

[The White Teak Company @WhiteTeakCo]

@shauryaaaaa18 @jagograhakjago We rarely make an exception with regard to our policies, but we gladly waived off a significant amount from the restocking fee, considering your order value. We assure you we did our best to resolve the issue given the circumstances.

[The White Teak Company @WhiteTeakCo]

@Shauryabhutada @jagograhakjago Hi,
Our Customer Delight team has resolved the issue, and we really hope that you are satisfied with our assistance. Thank you for shopping with us. We gladly welcome you to The White Teak family and would love to see you shop with us again.

[The White Teak Company @WhiteTeakCo]

@Rajiv03raj @VinayBagri12 Hi,
We understand and acknowledge your concern, but we would like to mention that corrosion under any circumstances is not covered under warranty. And we charge very nominal prices to replace the same.

[The White Teak Company @WhiteTeakCo]

The White Teak Company wishes all the amazing mums and mother figures out there a very Happy Mother’s Day. Shine bright every day and keep illuminating the world of others around you with your extraordinary smiles and beautiful hearts.

[The White Teak Company @WhiteTeakCo]

@VinayBagri12 Hi,
We understand that your experience with us hasn’t been as pleasant as we wished to offer. Please tell us more about your experience with us so we can investigate further. Help us with your invoice number, or you can reach us at [email protected] or call us at 1800-1030-054.

[The White Teak Company @WhiteTeakCo]

@Iqbal84184358 Hi @Iqbal84184358 ,
We would like to clarify that missing parts have to be reported within 24 hours of delivery as per policy. There was a delay from your side but we did send the new driver and remote against your invoice. Thank you for your patience and understanding.

[The White Teak Company @WhiteTeakCo]

@Rahul_0109 Hi @Rahul_0109 ,
We apologise for the inconvenience. Our team arrived on time, but the installation couldn't be completed since your electricians arrived late. Our team had to leave as per the train schedule as they visited your address (Vijayawada) from Hyderabad.