Deep Verma

Engineer

[Deep Verma @deepvermadeep]

@ACTFibernet What’s the point of asking customers to send escalation emails if ur executives can’t access or read them? Paid for a 6-month renewal, still facing billing disputes, disconnection threats, & repeated requests to explain the same issue. Very poor customer experience.

[Deep Verma @deepvermadeep]

Very disappointing experience with @AxisBank. A basic credit card issue remains unresolved despite multiple follow-ups. Lack of backend ownership, incorrect communication, & no proactive support even as a Burgundy ac. Even RM cudnt help. Seriously reconsiderg my banking relatnshp

[Deep Verma @deepvermadeep]

@amazonIN can you please help us in getting our Product delivered. It been more than three days than planned delivery date but still not delivered. Customer Service is not able to help, says we have technical issue, so can’t get to knw who will deliver. Just had word with Khushi.

[Deep Verma @deepvermadeep]

@HDFCLIFE Will send you email.

[Deep Verma @deepvermadeep]

@HDFCLIFE Need to escalate against Sachin Pandey, he didn’t allow to discuss about my policy and behaved very rudely.
For more details about the incident kindly call or DM. Such people doesn’t suit to be in customer service.

[Deep Verma @deepvermadeep]

@ICICIPruLife Further escalation @ICICIPruLife:At ur Guwahati branch, someone attempted to encash & close my policy using a their cheque not issued by me. Dis is extremely concerning & unethical without proper validation. Plz block all funds immediately. I’ve already DM’d you. Urgent help need

[Deep Verma @deepvermadeep]

Dear @ICICIPruLife, I’ve sent multiple emails and even your call center couldn’t help. This is extremely urgent. Please respond immediately. I can share details over DM.

[Deep Verma @deepvermadeep]

@ICICIPruLife We have shared through DM, please check.

[Deep Verma @deepvermadeep]

@kaffindia Really appreciate your super speed on coming back to me on my post after 4 days, would appreciate if u refer to ur email [email protected], u shd be able to find my detailed concern or talk to your lousy head of Hyderabad Mr Charapani. Further I am putting details again on DM.

[Deep Verma @deepvermadeep]

@kaffindia
Chimney glass cracked on its own — unsafe to cook.
1+ week of follow-ups, no ownership, no urgency from Hyderabad service team.
Mr Chakrapani and his team shows zero accountability, get senior like him out.
Is this how KAFF treats customer safety? #PoorAfterSales

[Deep Verma @deepvermadeep]

@ACTFibernet @ACTFibernet please note your team hasn’t come to work till nw. Naveen manager of Abdul say he will be in 20 mins at 9:30 am, still he hasn’t come, what kind of resources does act hire. 26 hrs but no internet, Jio and Airtel are in much better state than yours.

[Deep Verma @deepvermadeep]

@ACTFibernet It been more dan 24 hrs, v dont have internet in our society. Even after multiple complaints false news ur technician are giving to their bosses that issue is fixed. Abdul & Naveen of Bandlaguda Jagir area is juz spreading false info, no work done. HELP needed asap !

[Deep Verma @deepvermadeep]

@ACTFibernet I ve dmed, please check. It is a constant monopoly and struggle for us, worst service we are getting from ACT in our society. Specifically your people Adbul and his on ground team is fully useless, never they pick calls and no way to raise issue.

[Deep Verma @deepvermadeep]

@we_are_cult Still can’t understand why, even after sharing all the details days ago, it’s so hard for Cult to take proper action. This is not how a customer-first company behaves. Hoping the email will finally push you to act — but confidence is at rock bottom. #CultFit #CustomerServiceFail

[Deep Verma @deepvermadeep]

@we_are_cult When we took the annual membership, Yoga was one of the most promoted features — especially with timings suited for office-goers. That was a key reason many of us joined. But now, at your Suncity, Hyderabad centre, almost all Yoga sessions have been removed.

[Deep Verma @deepvermadeep]

@we_are_cult If dat’s the case, even after we’ve already DM’d u her registered no linked to the Cult act, & you still want to behave like u can’t see it — fine. We’ll send an email to the provided address. But this really shows how disconnected your process is from customer reality. #CultFit

[Deep Verma @deepvermadeep]

@we_are_cult I’ve already informd u dat my wife (registered member) doesnt ve a X act. I’ve DM’d u her registerd contact no — the same one linked to her Cult act. Ur team initially said dey’d call, but no one contacts her till nw. Y dis delay even after vng all d details? #CustomerServiceFail

[Deep Verma @deepvermadeep]

@we_are_cult The silence from Cult’s leadership speaks volumes. If you can’t even respond to repeated complaints, it’s clear accountability is absent at every level. Still hoping you’ll process my refund — but faith is at its lowest. #CultFit #Hyderabad #CustomerRights

[Deep Verma @deepvermadeep]

@we_are_cult @we_are_cult Given the repeated issues, I simply want a refund for my remaining 6 months. I don’t expect anything else from this Cult branch — it’s becoming completely useless. #CultFit #RefundRequest #Hyderabad

[Deep Verma @deepvermadeep]

@we_are_cult The centre manager did nothing to handle the situation. No communication, no accountability. First, you cut down Yoga classes, now you cancel last minute without notice. Sun City Cult is going from bad to worse. #CultFit #Hyderabad #ServiceFail