@ViewFromTheLav Yeah I have a feeling I’ll be hit with two charges after they 1) took my March rent from my account and didn’t pay the landlord, then 2) reversed my February rent payment for no reason (maybe misunderstanding the issue since you can’t get help from an actual live agent). Scam.
@karendahlman The same thing happened to me and instead of fixing the issue of debiting my account and not paying my landlord at all after two weeks, they reversed the previous month’s rent payment that had gone through without an issue. I’ve cancelled my account and will NEVER use them again.
@AmericanAir They did get to me, but not quickly. And then promptly transferred me again when the person Irene transferred me to couldn’t upgrade with miles like I asked. Your hotline is a hot mess.
@AmericanAir Call in to upgrade a flight and pay more, wait 50 minutes for a callback. Get Irene on the line who tells me I need the group tickets department (no mention of it on the website) and immediately transfers me for another hour hold, no callback op. Absolutely bonkers.
@lyft It’s so nice to wait 10 minutes for a driver to arrive, only to have him cancel a minute after the he’s here (3 minutes left before he’s supposed to leave). No way to rate this asshole and I’m assuming there’s no penalty for making me late to work.