William Hanlan

[William Hanlan @WilliamHan64]

I dont know what happening with my bills but I've had no gas bill since September 11th and no electric bill since 11th August . Can someone explain what's happening
@OctopusEnergy

[William Hanlan @WilliamHan64]

Whats happened to Agile outgoing octopus tariff for tomorrow , nothing on the app
@OctopusEnergy

[William Hanlan @WilliamHan64]

A big thanks to Sophie ,Eve, and Charlie who have helped me sort a few problems with my account and tariffs etc over the last few weeks , you all done a great job , tremendous response times and solutions, also thanks to anyone ive missed 🐙🙏👍
@OctopusEnergy

[William Hanlan @WilliamHan64]

@OctopusEnergy Thank you , all looks good now

[William Hanlan @WilliamHan64]

Hi I've posted a private message on my about my tariff, someone has added an extra export tariff onto my Octopus account under an incorrectly fitted smart meter that was removed and was removed from my account . So currently I have 2 export tarrifs
@OctopusEnergy

[William Hanlan @WilliamHan64]

Very dissapointed that I sent the photos required for this on the 25th and expecting my tariff to start,not everyone has a 9 to 5 job I work long hours and was away from 6am till 9pm working and now it seems I'm going to have to wait until Monday to sort it out
@OctopusEnergy

[William Hanlan @WilliamHan64]

Hi different subject, yesterday I applied for outgoing octopus Agile , everything seemed to go ok but I have never received an acknowledgement email that it went through , I subsequently tried again. And it wont let me , did my request go through the first time
@OctopusEnergy