Update: Amount of INR 15,000 now credited after escalation to RBI and follow ups with both banks.
Transaction was pending since 18 Dec 2025.
Issue resolved, but delays like this need accountability.
@HDFCBank@ICICIBank@RBI
HDFC Bank now says only ICICI Bank can get updates on the pending transaction since 18 Dec 2025.
Looping both banks for resolution.
Escalation already with RBI.
@HDFCBank_Cares@HDFCBank@ICICIBank@RBI
Ref: 96472086
Still receiving template replies from HDFC Bank with May timeline, ignoring earlier 06 Apr 2026 commitment.
Transaction pending since 18 Dec 2025.
Escalated to RBI now.
@HDFCBank_Cares@HDFCBank@RBI@RBIKehtaHai
Ref: 96472086
HDFC Bank continues to send template replies with 02 May 2026, ignoring their own SMS committing 06 Apr 2026 resolution.
Transaction still pending since 18 Dec 2025.
No clarity, no action.
@HDFCBank_Cares@HDFCBank@RBI@RBIKehtaHai
Ref: 96472086
@HDFCBank_Cares@HDFC_Bank Complaint being escalated via email.
HDFC Bank committed resolution by 06 Apr 2026.
Transaction still pending since 18 Dec 2025. Expect closure within the timeline.
@HDFC_Bank@HDFCBank_Cares
Ref: 96472086
Payment of โน15000 from our ICICI account to our HDFC account has been on hold since 18 Dec 2025.
ICICI confirmed the release yet HDFC has not credited.
Now we are told to wait until 02 May 2026 for a response.
Unacceptable!
@HDFCBank_Cares@HDFC_Bank@RBI@RBIsays
Ref: 96472086
@HDFCBank_Cares@HDFC_Bank Received SMS update stating response by 06 Apr 2026 (Ref: 96471832), while earlier we were told 02 May 2026.
This inconsistency is concerning. Transaction still pending since 18 Dec 2025.
Expect resolution by 06 Apr without further delay.
@HDFCBank_Cares This issue has been pending since 18 Dec 2025. ICICI Bank already confirmed the funds were released.
Waiting until 02 May 2026 for a response on a simple credit is unacceptable.
If not resolved urgently, we will escalate this to the RBI Banking Ombudsman.
Ref: 96472086
@RBI
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