Customer complaint desk

Customer complaint agent.

[Customer complaint desk @XCallAgent_]

Hello, our team is ready to assist you. Kindly follow back for further support.

[Customer complaint desk @XCallAgent_]

Hello there,we apologize for the inconveniences kindly follow back for further assistance.
Thank you.

[Rob @workrecandplay]

Hey @DecathlonUK
I got caught in a bit of rain and now the interior lining of my bag is completely peeling and flaking off. 🌧️ Disappointed to see the quality degrade like this - is this covered under warranty or eligible for a replacement? Help! 🎒 #CustomerService #TravelGear

[Customer complaint desk @XCallAgent_]

Our apologies for the inconvenience caused. We truly value your feedback. Please follow us back so we can reach out via direct message and sort this out promptly. Thank you.

[Hels Bells @HellsBells2210]

@DecathlonUK attended your Southampton store today and you took money at your till for Planet Patrol without my consent. It’s not on my receipt just my bank statement - how is this right?

[Customer complaint desk @XCallAgent_]

Hello,a member of our team is on standby ready to help you. Kindly follow back for further assistance.
Thank you.

[Customer complaint desk @XCallAgent_]

We sincerely apologize for the inconvenience. This isn’t the level of service we aim to provide. Please follow back so we can resolve this as quickly as possible.
Thank you

[Customer complaint desk @XCallAgent_]

Hello,a member of our team is on standby ready to help you. Kindly follow back for further assistance.
Thank you.

[Dolly @iamdolly_tweet]

@Decathlon @delhivery When will you complete the pick up!? How frustrating is this experience!! Sheer incompetency.

[Customer complaint desk @XCallAgent_]

Hello,a member of our team is on standby ready to help you. Kindly follow back for further assistance.
Thank you.

[R&T #RejoinEU @RTM_26]

@DecathlonUK Do you have a customer service link that allows you to communicate with human beings?

[Customer complaint desk @XCallAgent_]

We regret the inconvenience caused. Kindly follow us back so we may address this privately and promptly.

[Stuart Abraham @Stu_Chainzzz]

@DecathlonUK I returned an item in January and haven't received a refund. I've messaged your team 3 times now and been ignored. Can I get a response please?

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