Erling Amundson

XDstrategy is Erling Amundson. Passionate about Experience Design + Social Listening. CCXP. Opinions my own.

[Erling Amundson @XDstrategy]

Are you a skilled experience designer who likes working with AI bots? Join Langley to help improve people’s banking experiences.

#servicedesign #memberexperience #experiencedesign #conversationdesign

https://t.co/R5odi5xHIq…

[Erling Amundson @XDstrategy]

Hiring a Conversation Service Designer. If you like designing service and chatbot experiences, take a look.

#servicedesign #memberexperience #experiencedesign

https://t.co/R5odi5xHIq…

[Erling Amundson @XDstrategy]

Hiring a Conversation Service Designer. If you have experience design + chatbot experience, take a look.

#servicedesign #memberexperience #experiencedesign

https://t.co/25w88QwM1X

[Erling Amundson @XDstrategy]

Enjoyed being on a #cxfs #ngcx panel on #cx for small to medium financial institutions.

[Erling Amundson @XDstrategy]

Listening to @janicerohn on #strategicux and effectively managing design teams at #ngcx #cxfs

[Erling Amundson @XDstrategy]

#cxfs day one starts now. Looking forward to a good day of learning.

[Erling Amundson @XDstrategy]

Looking forward to being on a #cxfs panel next week with @dgingiss @DanielSouers & more. #CX for small to mid-sized financial institutions.

[Erling Amundson @XDstrategy]

Experienced Financial Services Cloud admin? Opportunity to make a difference working on a great team. #SalesforceAdmin #salesforceadministrator #salesforcejobs

https://t.co/l2MKyE1xiG

[Erling Amundson @XDstrategy]

Experience design position at Langley Federal Credit Union. Mix of #CX & #servicedesign

https://t.co/7OoP4QV9OH

[Erling Amundson @XDstrategy]

@augieray @HiltonGardenInn @CDCgov @Hilton @threadreaderapp unroll

[Erling Amundson @XDstrategy]

Experience Design Strategy podcast episode 7: Understanding People. This is a short chat about understanding people to enable better product design.

https://t.co/jEKOxq3Ing

#ux #experiencedesign

[Erling Amundson @XDstrategy]

Podcast Episode 6: Disembarking Your Application. This is a short chat about improving the experience of leaving an service.

https://t.co/KDI3FbFi72

#ux #experiencedesign

[Erling Amundson @XDstrategy]

@UXPANorfolk April’s @UXPANorfolk meetup will now be virtual. Looks like an interesting topic.

[Erling Amundson @XDstrategy]

Look what came in the mail. I’m interested in seeing how @JimKalbach covers #JTBD

Looks like another useful book from @RosenfeldMedia

[Erling Amundson @XDstrategy]

Has anyone used Mural or Stormboard for remote journey mapping sessions? I’d love your thoughts about it. Thanks.

#ux #servicedesign #remotework

[Erling Amundson @XDstrategy]

Well. This should be interesting. Can’t wait to dig in. @amybphd @RosenfeldMedia #ux

[UXPANorfolk @UXPANorfolk]

Hope to see you at our next event: Design of Complex Systems! Feb 11th at 6pm @UXPA_Int https://t.co/WQkIWknBHQ

[Erling Amundson @XDstrategy]

Just finished Sense & Respond by @jboogie & @jseiden Continuous listening and learning so you can design great products. Good read.

Thanks @UXPANorfolk for the copy. #ux #uxdesign

[Erling Amundson @XDstrategy]

Episode 5 of the Experience Design Strategy podcast is with Mark Marrara about his work at the intersection of UX and AI. Interesting chat. New skills to consider for any UX Designer.

Check it out at: https://t.co/0yC4DRAyKj

#ux #uxdesign #uxstrategy #podcast #AI

[Erling Amundson @XDstrategy]

We’ve got @jboogie presenting remotely to @UXPANorfolk about continuous learning and customer centricity through agile. #uxpa #ux