Claim Response

32K Following 67K Followers

[Claim Response @X_RoyalHelp]

My name is Deborah. I'll be happy to assist. Please follow back and DM us for further assistance. Thanks

[Lee E Collins | Could do better @Lee_E_Collins]

@RoyalMailHelp @RoyalMail Scheduled pick for 9 Oct between 10am and 1pm. Guess what? No show, - what is the point of Royal Mail #useless

[Claim Response @X_RoyalHelp]

My name is Deborah. I'll be happy to assist. Please follow back and DM us for further assistance. Thanks

[Claim Response @X_RoyalHelp]

My name is Deborah. I'll be happy to assist. Please follow back and DM us for further assistance. Thanks

[Claim Response @X_RoyalHelp]

My name is Deborah. I'll be happy to assist. Please follow back and DM us for further assistance. Thanks

[Claim Response @X_RoyalHelp]

My name is Deborah. I'll be happy to assist. Please follow back and DM us for further assistance. Thanks

[Claim Response @X_RoyalHelp]

My name is Deborah. I'll be happy to assist. Please follow back and DM us for further assistance. Thanks

[lucy @feniankenobi]

@RoyalMailHelp can you reply to my dm

[Claim Response @X_RoyalHelp]

Thanks for bringing this to our attention, and we apologize for any unpleasant experience you had with us. Kindly FOLLOW BACK and DM your issues  to us with the requested details so we can further assisted you. Thank You

[Therightnight @_TheRightKnight]

@RoyalMailHelp does your website no longer accept international payment cards? You require payment details address but don’t have the option to add an international one.

[Claim Response @X_RoyalHelp]

Thanks for bringing this to our attention, and we apologize for any unpleasant experience you had with us. Kindly FOLLOW BACK and DM your issues  to us with the requested details so we can further assisted you. Thank You

[Deb Scott @dsideb]

@RoyalMailHelp please see my dm

[Claim Response @X_RoyalHelp]

Thanks for bringing this to our attention, and we apologize for any unpleasant experience you had with us. Kindly FOLLOW BACK and DM your issues  to us with the requested details so we can further assisted you. Thank You

[6ft8” Dwarf @6ft8_Dwarf]

@RoyalMailHelp I have DM’d you

[Claim Response @X_RoyalHelp]

Thanks for bringing this to our attention, and we apologize for any unpleasant experience you had with us. Kindly FOLLOW BACK and DM your issues  to us with the requested details so we can further assisted you. Thank You

[Jennifer Martin @JenMartian]

@RoyalMailHelp can you help, an item is saying delivery attempted - address inaccessible. Which isn’t true, no road closures, weather is fine, yodel and Evri were able to deliver. So it’s just been made up by the courier. What can I do?

[Claim Response @X_RoyalHelp]

Thanks for bringing this to our attention, and we apologize for any unpleasant experience you had with us. Kindly FOLLOW BACK and DM your issues  to us with the requested details so we can further assisted you. Thank You

[Laura McMahon @peacock_la84962]

@RoyalMailHelp you asked me to DM you yesterday and I have to no reply. My item is now at a different DC from my local MC and I’m concerned why it’s been sent elsewhere?? Please can you reply to my DM

[Claim Response @X_RoyalHelp]

Thanks for bringing this to our attention, and we apologize for any unpleasant experience you had with us. Kindly FOLLOW BACK and DM your issues  to us with the requested details so we can further assisted you. Thank You

[Leo @LDRM_]

@RoyalMailHelp hi. Sent you a DM

[Claim Response @X_RoyalHelp]

Thanks for bringing this to our attention, and we apologize for any unpleasant experience you had with us. Kindly FOLLOW BACK and DM your issues  to us with the requested details so we can further assisted you. Thank You

[Legacy Mark @punkymoose]

@RoyalMailHelp hi, I've had an order, and a replacement order, seemingly go missing. I refuse to believe I'm THAT unlucky and wondered if there's any way you can find one, or both, packages?
There's no tracking as far as I'm aware.

[Claim Response @X_RoyalHelp]

My name is Deborah. I'll be happy to assist. Please follow back and DM us for further assistance. Thanks

[MandyMae @MandyMae737]

@RoyalMailHelp
I'm trying to send a large letter to canada, using your online service . The item weighs a mere 40g ...the only price being quoted is £91. I know your prices are scandalous, but this is beyond the pail....Disgusting

[Claim Response @X_RoyalHelp]

My name is Deborah. I'll be happy to assist. Please follow back and DM us for further assistance. Thanks

[Claim Response @X_RoyalHelp]

My name is Deborah. I'll be happy to assist. Please follow back and DM us for further assistance. Thanks

[Maryam @Maryam_MnM]

@RoyalMailHelp can you please respond to my DM

[Claim Response @X_RoyalHelp]

My name is Deborah. I'll be happy to assist. Please follow back and DM us for further assistance. Thanks

[Fiona @Miss_FionaM]

@RoyalMailHelp Hello. I've not received a response to my message yet?

[Claim Response @X_RoyalHelp]

My name is Deborah. I'll be happy to assist. Please follow back and DM us for further assistance. Thanks

[Pippa Musgrave @PippaMusgrave1]

@RoyalMailHelp The item was delivered yesterday 8 October at the second attempt. the time on the card was 12:20pm on 7 October. I was in as I work from home

[Claim Response @X_RoyalHelp]

My name is Deborah. I'll be happy to assist. Please follow back and DM us for further assistance. Thanks

[Lisa Goldie @LisaGoldie]

@RoyalMailHelp sat in yesterday all day waiting for parcels, didn’t come and no update on app for redelivery, it still says yesterday. Can you help please?

[Claim Response @X_RoyalHelp]

My name is Deborah. I'll be happy to assist. Please follow back and DM us for further assistance. Thanks

[Lewis @lll11112115]

Can you check private messages please @RoyalMailHelp