Xavier Ruiz Feliu

Product Manager en Sage.
Apasionado de la tecnología y cómo lo cambia todo. No te resistas, utilízala!

[Xavier Ruiz Feliu @XavierRuizFeliu]

@duken50 @soler_toni ..

[DESIGN THINKING! Comic @DT_comic]

It's everywhere except where I need it.

[Shreyas Doshi @shreyas]

As a senior executive, you care a lot about your teams moving fast.

So when a team misses its committed launch date, you show great displeasure.

You demand more accountability.

You make an example out of this team.

Other teams see this.
They are not stupid.
So they learn.

And from now on, every single team hits their committed launch dates.

You are very happy.
I can see it.

But my friend, I am so sorry to tell you:

You are no longer moving as fast as you were before.

Plus, what you ship will no longer be as high quality as before.

And over time you start to see this too.
You are not stupid.

Even though everyone is hitting their launch dates, something has changed.

Things seem to be moving slower than before.

And you have no idea why.

So you call meetings.

You set up check-ins.

You set up processes.

But despite all your efforts, nothing changes.

That gnawing feeling that you are no longer moving fast persists.

That embarrassment of seeing your teams ship a shoddy experience is all too common now.

And you have no idea why.

The answer is right there.

You are no longer moving fast because of YOUR communication.

Instead of creating a culture where teams have intrinsic motivation to move fast — because they are energetic and they care — you started punishing the odd case where a team misses its aggressive target date.

And so, by doing that you sent a message to everyone: Don't be very ambitious, because the reward for ambition is punishment.

I know that isn't the message you wanted to send.

But by doing what you did, it is the only message you will send. 100 times out of 100.

What could you have done instead?

When that team missed its launch date, you could have sent a positive message instead of punishing the team's leaders.

You could have used this opportunity to build & maintain a culture of aggression and ambition.

You could have said:

"I understand why you missed the launch date.

I'd rather that you stay aggressive and sometimes miss the date than being conservative and always hitting the date.

I don't want you to stop being aggressive by default.

And we want more teams to be like you."

At this point, you are either seeing the value of this approach or you are trying to find reasons to reject it.

And your reasons are quite flimsy, such as: "But what about launches that have an external commitment?"

You are smart. You can figure that one out.

But okay, let me spell it out for you:

1. Most launch dates should not be committed externally. So don't commit dates for most launches.

2. A few launches need external commitments (to customers, or regulators, or partners...)

3. For the launches in # 2, sure, commit a conservative launch date that you are almost certain to hit.

4. But even for those, ask the team to devise an aggressive internal target date. It's okay if they slip this date. But it's important to have that aggressive internal target.

Why? Because remember Parkinson's Law:

Work expands to fill the time allotted for its completion.

Have you ever noticed how teams always struggle to hit their launch date, no matter how conservatively they've set them?

Yes, that's because of Parkinson's Law.

Look, I know it's easy to have dogma around "always hitting dates".

Dates are an easy, but incorrect proxy for your teams' velocity, ambition, and energy.

Though if you still want to maintain your fascination with hitting all dates, I am not sure I can (or even want to at this point) convince you otherwise.

But then I also guarantee that you will spend your entire career managing teams that move slower than they really can and/or ship lower quality products than they really can, and you will spend your entire career setting up check-ins, processes, spreadsheets, and carrots/sticks trying & failing to solve a problem that you created in the first place.

Best of luck to you!

[genís roca @genisroca]

"Qui tingui resistència al canvi patirà. I qui necessiti saber cap on anem abans de posar-se en marxa, no podrà ­arrencar."

Tot va molt de pressa, però no serà ràpid https://t.co/bgutzVapct

[esteve almirall @ealmirall]

Per què la IA generativa no incrementarà la productivitat???? 👇👇👇 @esade
https://t.co/nMvI6CiyNL

[George Mack @george__mack]

What is ignored or neglected by the media -- but will be studied by historians?

Here's the full list of 25 examples:

[Evan Kirstel #B2B #TechFluencer @EvanKirstel]

Visualized: The 4 Billion Year Path of Human Evolution https://t.co/VETPo9c2UP via @visualcap

[Xavier Ruiz Feliu @XavierRuizFeliu]

@stats_feed 7080

[Programmer Humor @PR0GRAMMERHUM0R]

Rediscovering Focus: How I Did It https://t.co/wDP52i0fXs

[DESIGN THINKING! Comic @DT_comic]

A tale as old as time... 🧵

[Ben Parr @benparr]

🚨 HUGE news in AI: Google just launched Generative AI across ALL of Google Workspace -- Gmail, Docs, Sheets, Slides, Images -- EVERYTHING.

They made a video showing off the new AI's capabilities. It's AWESOME.

[genís roca @genisroca]

No se n'ha parlat prou d'això a casa nostra:

El ministre francès d'educació prohibirà a les escoles les plataformes gratuïtes de Microsoft i Google.

A casa nostra ho lluita @X_net_: https://t.co/LsbBowNh4s

https://t.co/naJvG3ApvJ

[Carlos Fenollosa @cfenollosa]

Quedan muchos flecos por pulir, pero ya está aquí, amigos.

Estamos presenciando en directo los inicios de la singularidad.

Llevo veinte años estudiando IA y te aseguro que me está volando la cabeza 🤯

No exagero, mira 👇

[Raphael Schaad @raphaelschaad]

Still one of the best images on the Internet.

[Alvin Foo @alvinfoo]

Top Strategic Technology Trends for 2022

[Alvin Foo @alvinfoo]

Natural #Happiness chemicals

[Programming Wisdom @CodeWisdom]

"We are all shaped by the tools we use, in particular: the formalisms we use shape our thinking habits, for better or for worse, and that means that we have to be very careful in the choice of what we learn and teach, for unlearning is not really possible." – Edsger Dijkstra

[Santiago Niño @sninobecerra]

¿Adiós, SEAT. Adiós?. https://t.co/awnm5wxqKu

[Xavier Ruiz Feliu @XavierRuizFeliu]

Fes que la teva ajuda a Ucraïna sigui el doble i ajuda'ns a ajudar! Si estas dubtant on fer la teva aportació, fes-ho amb Sage. L'empresa on treballo doblarà les donacions realitzades a través de la seva fundació. https://t.co/aPMg5x0NtF

[Santiago Niño @sninobecerra]

Para meditar.