I just got my XRP and Bitcoin stolen from my ledger... I'm devastated and do not know who to contact. The hacker got access to my phrases and transfers all the crypto to a binance account. Please someone help...
@cz_binance@binance@digitalassetbuy @AlexCobb_ @CKJCryptonews
@haydentiff@cz_binance@binance@CKJCryptonews@digitalassetbuy I don't know if he looked into it himself but I haven't heard anything from CZ himself. His CS is emailing me but they want the police to contact them before they look into it further.
My response:
Dear Team Binance,
I would like to thank you for the quick responses.
As you know already, I've lost a significant part of my asset, nearly xx,xxx at the time when the assets were stolen.
It's probably not by much since I do understand that Binance does so many
swamped with work as well.
I understand it's not an easy case to deal with but closing the case and considering it solved or closed makes me feel like you would like to let this go as soon as you can even though that is probably not how the worlds best crypto exchange would
possible but I feel like Binance hasn't given this case enough time to consider it closed.
Wouldn't you as a customer think the company is more considerate of their customers if the company allowed more time for the police or anyone that might be able to help? They are probably
large and significant quantity of transactions each day.
But I would like to ask if one of you had lost nearly xx,xxx dollars personally it would not be a small amount by any means to anyone.
I understand that team Binance would like to help their customers in any way
@Seek1Truth@cz_binance@binance@digitalassetbuy@CKJCryptonews@sentosumosaba@haydentiff Yeah I know. I'm moving on with my life but I hope this doesnt happen to anyone else. It's sad that this can be let go and its grand theft. I'm sure it's happening to many more people than me. I have faith in cryptos but these issues have to be solved in order to scale.
@CyPhlux@XRP_121@JohnWick_589@JonesMerlina@Ripple@GoodTexture It was dumb of me to nor encrypt my see words but I never thought my Evernote would get hacked. Someone was able to access my notes. My phone and computer is ok. They accessed it probably on their computer or app. I hope no one stores theirs online whatsoever.