About 1 in 4 U.S. adults use AI chatbots every day. (Pew Research)
They expect answers in seconds, at any hour. Then they land on your Y's site and find a phone number and a PDF.
An AI chatbot answers from your own programs, hours and prices, any time.
@tarasshyn Worth a look for YMCAs too. Whatever goes into that profile should match the hours and programs on the Y's own site, branch by branch, or members end up getting two different answers.
20% of U.S. adults use AI chatbots to get diet and fitness information. (Pew Research)
They're asking how to get started. Your Y already has the programs.
An AI chatbot on your site answers from your own classes, hours and prices.
That's how a question becomes a member.
@YMCAChicago Opening registration this early is a gift to working parents. More time to plan the budget, and to sort out financial help if they need it, before the spots fill.
@AlexLielacher Same goes for a Y with several branches. Each branch's Google listing needs its own hours, phone number and a link to that branch's page, not the association homepage. Holiday hours are an easy one to miss this time of year.
@alexgroberman For a YMCA, the useful part is seeing which pages show up. If it's the blog and the history page but not membership rates, swim lessons or financial assistance, that tells you exactly where the gaps are.
Myth: People skip the AI box at the top of Google and click your website.
Truth: 60% of U.S. adults say they read AI summaries at the top of search results. (Pew Research)
If that summary gets your Y wrong, they may never visit. Check it. Keep your hours and programs current.
@NatlNonprofits Most of what AI repeats about a nonprofit comes from the org's own site. Clear program pages, current hours and how to get help give those answers something real to work with.
@PortageY Child care included with the family membership, said in plain words, is the kind of detail that turns a maybe into a yes. Parents should not have to dig to find out whether they can actually use the gym.
@YMCAHouston Year-round lessons matter for parents who do not want to wait until June. Smaller classes and more time slots also make it easier to stick with it once a kid starts.
41% of adults ages 30 to 49 have used ChatGPT. (Pew Research)
That's the age range signing kids up for swim, camp and child care.
If your website can't answer them fast, AI will. Right or wrong.
@YMCAHouston Smart to say it's included with membership right in the post. Perks like this sell themselves when members know about them, and they're a strong reason for someone on the fence to join.
@KelownaNow Swim lessons for every kid, whatever the family can pay, is the Y at its best. The next step is making sure those families can easily find out the help exists, in plain words on the swim page.
@chris_nectiv@CyrusShepard@rustybrick For a YMCA, the answer itself is often the whole visit. If a parent asks when the pool opens and AI answers right, they just show up. That only works if the hours and prices on the Y's own site are current.
Your Y spends weeks building the program guide.
A parent decides in seconds whether your website answers their question.
If it doesn't, they ask ChatGPT instead.
An AI chatbot on your site answers from your own programs, hours and prices, any time they ask.
@GreaterProvYMCA 146 miles of swimming so more kids can be at the Y. Love seeing a swim team raise the scholarship money that keeps cost from being the reason a family stays home.
@noahiglerSEO Same split makes sense for a YMCA. The Google profile and the website still do most of the work, and the details AI answers quote are the ones Ys tend to bury: real program prices, financial assistance and current hours for each branch.
Google gives eligible nonprofits up to $10,000 a month in free search ads. (Google)
If your Y isn't using it, that's free advertising left behind every month.
Point the ads at swim lessons, child care and camp. Send every click to a page that makes joining easy.
Go get it.
@ymcainw Great way to say thank you. A full month is enough time to find a class or a routine that sticks, which is usually what turns a guest into a member.
@rustybrick@MordyOberstein@gregfinn@TheMarketingAnu Worth every YMCA searching its own branch names this week and reading what comes back. The hours, prices and programs in those answers come from whatever the site spells out, outdated pages included.