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@Lulu_Rising@JBDC with respect, that email was the 2nd email we sent. We also sent one Monday, which tried to clarify that you were asking about an order that was over 2 years old, and included a delivery confirmation that was recent. The entire email seemed very odd. We will gladly help if ...
@Lulu_Rising@JBDC did you email from the email starting with the name "moren" on Monday and again today? We answered and it seemed like you didn't get it. This order, if that is the one is 2 years old, we hoped to clarify what order you might need help with?
@JBDC So sorry, I have been watching the email. I just sent a test in case our email was down but it came through fine. I apologize, i am not sure why yours is not coming through. Your order was mailed and is scheduled to deliver on Tuesday the 21st. Your YD Team
@JBDC
I am not sure why we are not seeing your messages until now. But I am here to help. We take great pride in our customer service and I sincerely apologize for our platform failing you and I am looking into this asap. I'm sorry, the team is working very hard to get al...