Frank Eliason

Hi this is @frankeliason and this is the Twitter account for my book @YourService.

[Amazon @amazon]

To all of our Amazon heroes on the floor, in the air or behind the wheel— thank you.

[Brain+Trust @YourBrainTrust]

#ICYMI: Customer Experience: New Thinking for An Old Problem https://t.co/CHOiwZh0aS by @FrankEliason #CX

[Ben Popken @bpopken]

After my story on Google’s confirming scanning your email to extract keywords to personalize your search and improve machine learning for other services started getting attention Friday and had them send a new statement, Google overnight overhauled its privacy policy language.

[Comcast @comcast]

Meet Philly technician Jamaal and learn more about the people behind our customer experience transformation. https://t.co/qydO8dNz7b

[Comcast @comcast]

Customer experience goes beyond solving a problem, it's about saving our customers' time and making their lives easier.

[Frank Eliason @YourService]

@KMPulito @yourservice is still relevant. I am working on next book but that will be on a very different topic

[Frank Eliason @YourService]

Thank you Alice for such a nice review http://t.co/Ees4qjtzEO

[Greg Sherry @GregSherry]

Great @FrankEliason book on #voc #cxp #custserv #cctr: Excerpt from @YourService: Part 1: http://t.co/TPpXWPWaTU via @bizsimple

[Frank Eliason @FrankEliason]

Excerpt from @YourService: Part 1 http://t.co/MUznBckKur part 2 also posted! via @bizsimple #custserv updated link

[Frank Eliason @FrankEliason]

Quoted in this NY Times piece about social media http://t.co/4gYe5mh7KH

[Michael Hill @complaints_guru]

Reading @YourService "Bring listening to the forefront of your organization"

[Frank Eliason @YourService]

@yoblake thank you!

[Frank Eliason @YourService]

@EricSGoldstein thank you

[Monika Bialokur @MarketingMonika]

@YourService Excited to read the book!

[Frank Eliason @YourService]

@MarketingMonika thanks

[Frank Eliason @YourService]

@Pheebkat me. I like the team at peppercom

[Adrian Swinscoe @adrianswinscoe]

@YourService Just published our interview on #PositivelySocial and At Your Service http://t.co/Pg8Xndb9

[Frank Eliason @YourService]

@Pheebkat many pr firms do well such as weber, peppercom or likeable

[Frank Eliason @YourService]

TUNE IN TODAY >>> @TonyaHallRadio w/ @FrankEliason Customer Service & Social Media http://t.co/YahALwTp. 9-10am MT (11:00 Eastern)

[Frank Eliason @FrankEliason]

I love sharing positive @YourService stories! From Wisconsin "Culver's customer service" http://t.co/8YHGua2A #positivelysocial #custserv