@McKinsey Notes from the AI frontier: Applications and value of deep learning - analysis of more than 400 use cases across 19 industries and nine business functions https://t.co/EWKnNU0IWO #autmation#AI#cx
@McKinsey Will artificial intelligence make you a better leader? https://t.co/yzwy5AkbZ3 -AI can be a huge help to the leader who’s trying to become more inwardly agile and foster creative approaches to transformation. #Automation#AI
@McKinsey "The big conversations on AI and design at SXSW 2018" https://t.co/bqTYBSqRJ6 -I like this summary "Providing inclusive ways to solve complex problems" #AI#automation#CMO
@McKinsey "Charting the future of customer care through a core optimization philosophy" https://t.co/5ncm03WyZt -Interesting insights in the article include *High-end customized experiences = rethink customer engagement *Inbound calls will decline #Automation#CX#CXO