Hard Truth: Customer acquisition is tough. Ads costs are soaring.
No one trusts influencers anymore.
Advocate Marketing is the next big thing for B2C brands.
Here's why 🧵https://t.co/gjoFmGwxaZ
Finally, I can share with you this exciting news! 🔥
Yamaha, the industry leading motorcycle manufacturer partnered with Commune to realize community led growth.
We make every business customer centric :)
Learn more about their journey👉
https://t.co/imqNwTlZ2S
📣 Case study alert 📣
SHE provides a career school community tailored for women, offering an extensive 41 courses 👓
Soon after Commune started supporting them, 80% of students became active in the community, and the engagement rate improved by 30% ✌
https://t.co/2vhLVOjeHy
🌐 We have surveyed 744 business professionals and found out that community building is no longer just an option but a crucial imperative for business success
👀 Of course, respondents shared concerns with us too!
Dive into the blog now!👉
https://t.co/P5XOup11jy
We held a monthly English-speaking breakfast☕️
Unique advantages Commune has for international candidates👉
- Aiming global leader in Community + Customer Success
- CEO speaks fluent English
- Japanese skill is Nice to Have, not required
- Dedicated all-hands for English speakers
🚀 Exciting News for Community Builders! 🚀
🌟 Dive into the ultimate resource for community builders, 50+ pages of content offering a treasure trove of insights and strategies.
👇Download the Community Management Guidebook here👇
https://t.co/Lv0wSiHi55
Excited to see our name #2 next to Zendesk as the Best Customer Portal Software by https://t.co/XGO5HLbIqA 🚀
Commune is the industry-leading customer communication platform that revolutionizes tech-touch Customer Success 💫
Hire Commune to scale CS 😉
https://t.co/d9sV2OpMqF
📢Modhi, an Associate Product Manager says: "Commune helps us to build the community to educate our customers, scale the product and collaborate with like-minded people in the SRE and DevOps space."
🔥Thank you Squadcast team, and we strive to further support you!
🚀Squadcast is an innovative SaaS solution for SREs that delivers and scales super-reliable services with one PF for all your Reliability workflows.
🌀They needed a solution to scale up their post-sales customer success efforts and drive the adoption and retention of their users.
Excited to see our name #2 next to Zendesk as the Best Customer Portal Software by https://t.co/XGO5HLbIqA 🚀
Commune is the industry-leading customer communication platform that revolutionizes tech-touch Customer Success 💫
Hire Commune to scale CS 😉
https://t.co/d9sV2OpMqF
💡Being obsessed with Health Score before developing a solid digital customer communication platform is like prioritizing your friends because there is not enough time to send a lot of handwritten letters💡
Why don't you buy a cell phone first?
Let's imagine you frequently correspond by letter with 100 friends and you're too busy to handle them. 💌
What would you do?
Do you prioritize friends?
Do you create a playbook?
No, you would buy a cell or internet so that you can communicate with them smoothly.
Health Score is an important metric for Customer Success, BUT not the first thing a Customer Success Director should address 😐
A communication infrastructure must be in place that enables scalable and personalized actions BEFORE health scores 💁♂️
https://t.co/wG8C0B7EhN