@FitnSuperstore your customer service is absolutely shocking. My items are late and I can’t get an update on delivery despite 4 emails in the last week! I paid a substantial delivery fee!!!
@FitnSuperstore My issue has still not been resolved. I sent my order no. per your tweet but have not received a response. Do you reply to tweets to give potential customers the illusion that you are responsive? Tracker says items were scheduled for delivered on 7/12 but were not received then.
@ASOS tracked an order today that was supposed to be delivered last Thursday. Courier tracking system says it has been returned to ASOS but no delivery was attempted. Why has it been returned?
Seriously @nextofficial what does it take to get a response from your customer service?! I have been trying for 2 weeks to get an update on an undelivered order that was placed 6 weeks ago. This is unacceptable!
@nextofficial for three days I have tried to contact you via telephone, chat, email, instagram and twitter and I have had no response. Is it so difficult to speak to a human?