@Rogers@double_u_t_eff Really @RogersHelps?!? I had DMd you numerous times since Saturday and as of Monday you still haven't even read the messages let alone replied.
@MizMurphy90@RogersHelps@double_u_t_eff I got internet back around 1pm yesterday, but it's still been pretty slow. Last night it kept dropping for a few secs each time.
@AboutRogers@RogersHelps@Rogers Still no internet, and still not a single reply to my DMs, tweets and not possible to get through to a customer service agent. 2 days of work lost.
@RogersHelps@suesmith85 I still do not have internet service in Markham. I have tweeted, I have DM'd, and I have tried chat several times. I would sincerely appreciate if someone could please reply to me and let me know when service in my area will be restored.
@onepeloton@girrlscout Exact same thing happened to me - plus this happened while I was chatting with someone on support who then told me to "fill out a form" to get it fixed. Well its been 5 days, after numerous attempts to contact @onepeloton support, no response whatsoever.
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@bell Still no resolution to this matter from #cravecanada. They refuse to refund a charge made AFTER I cancelled because the CS team can't find my email, and because I cancelled via email (as per the T&Cs) instead of cancelling online. Please advise where to escalate?
@CraveCanada@BellMediaPR I'm shocked with your horrible customer service. I canceled on Nov 22 but was still charged on Nov 24 yet your billing team says this was a valid charge even though I have an email to prove it?! Way to take advantage of your customers in these times.