@kembageorge We’re sorry for the frustration. Zelle doesn’t have access to individual accounts. Your bank or credit union is in full control of the Zelle feature in their app. We recommend contacting your bank or credit union directly using the number on the back of your card for help.
@RamdrisBrowsATL We're sorry you’re dealing with this. Zelle doesn’t have access to individual bank account details, so we can’t investigate or make changes. For help, please contact your bank or credit union directly using the number on the back of your card and ask for help with Zelle.
The best starter packs don't come in a box, they're built one local favorite at a time. Here’s to supporting the small businesses that help make campus life better.
And see how you can pay them with Zelle.
@dapperdan_ We’re sorry for any frustrations. Zelle doesn’t have access to individual accounts. Your bank or credit union can review details and help. Please contact them directly using the number on the back of your card.
@AaRonPaulM3 Thank you for reaching out to Zelle support. Sorry you're dealing with this. For help, please contact your bank or credit union directly using the number on the back of your card and ask for help with Zelle.
@AyeBoogyy@Mari_sayz We're sorry to hear that you are having problems sending funds. Zelle can’t view payment status or access bank systems. Please reach out to your bank/credit union for further assistance.
@IconTrade_Inc We're sorry you’re dealing with this. Zelle doesn't have access to individual bank accounts. We recommend contacting the sender to have the payment cancelled and resent through your preferred means if you are not enrolled with Zelle.
@ChavalaPsalm Hello, we know waiting on a payment is stressful. Zelle doesn't have access to individual bank accounts. Please contact your bank or credit union directly by calling the number on the back of your card for help. Their team can review your account activity.
@nickmlittlejohn@FTC Hello, thank you for bringing this suspicious user to our attention. We will forward this to our team to investigate further. We recommend not engaging the scammer or providing any additional information to them.
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Keep the spooky vibes and settle up with Zelle®, directly to your bank account.
@xtrmoody Hi, thanks for reaching out to us. If you are having trouble with a payment, please contact your bank or credit union for help. Zelle doesn't have access to individual bank accounts but your financial institution can review your account activity and offer assistance.
@Oliviajones323 Thank you for reaching out to Zelle support. We are sorry to hear you are missing funds. For help, please contact your bank or credit union directly using the number on the back of your card and ask for help with Zelle.
@SuzcoolTT We're sorry you’re dealing with this. Zelle doesn’t have access to individual bank account details, so we can’t investigate or make changes. For help, please contact your bank or credit union directly using the number on the back of your card and ask for help with Zelle.
@DanielJose3l1o We're sorry you’re dealing with this. Zelle doesn’t have access to individual accounts. Your bank or credit union can review details and help. Please contact them directly using the number on the back of your card.
@juliawilli4xe@ZelleSupport Thank you for taking the time to share information about this suspicious activity. We appreciate you bringing this to our attention. Your report helps us identify potential fraud and support efforts to protect consumers. We have forwarded this to our internal teams for review.
@AngryFatJerk We understand this has been frustrating. We recommend contacting your bank again and requesting escalation to their Digital Wallet or Online Banking Support team for further review.
@juliawilli4xe Thank you for sharing this information about this suspected scam involving Zelle. We appreciate you bringing this to our attention. We have forwarded this to our internal teams for review and appropriate action.