@RamdrisBrowsATL We're sorry you’re dealing with this. Zelle doesn’t have access to individual bank account details, so we can’t investigate or make changes. For help, please contact your bank or credit union directly using the number on the back of your card and ask for help with Zelle.
@juliawilli4xe Thank you for taking the time to share information about this suspected scam involving Zelle. We appreciate you bringing this to our attention. We have forwarded this to our internal teams for review and appropriate action.
@Luv2GetNumb Thank you for reaching out to Zelle. Zelle doesn’t have access to bank accounts or transaction details, so we can’t investigate or make changes. For help, please contact your bank or credit union directly using the number on the back of your card and ask for help with Zelle.
@Antoniam2027 Thank you for reaching out to Zelle support. We are sorry to hear that you suspect a scam. Please reach out to your bank/credit union as they have full control over their Zelle feature and can investigate or dispute funds.
@Bigdawgbsq Hello, we know waiting for a payment is stressful. Zelle doesn't have access to individual bank accounts. Please contact your bank or credit union directly by calling the number on the back of your card for help. Their team can review your account activity.
@monee__xoxo Hello, thank you for reaching out to us regarding an outage. The Zelle network is up and running. If you are experiencing trouble with sending or recieving a payment, please contact your bank or credit union for further assistance.
@CavemanCoffeeCo We’re sorry you had trouble using Zelle. The Zelle network is currently operating normally. If you’re still experiencing an issue, please contact your bank or credit union directly for assistance.
@Vicentaaa812 Hello, we know waiting for a payment is stressful. Zelle doesn't have access to individual bank accounts. Please contact your bank or credit union directly by calling the number on the back of your card for help. Their team can review your account activity.
@Karl13Jon@Zelle Hello, we're sorry you’re dealing with this. For help, please contact your bank or credit union directly using the number on the back of your card and ask for help with Zelle.
@MartinsPlump @Zelle Hello, we know waiting for a payment is stressful. Zelle doesn't have access to individual bank accounts. Please contact your bank or credit union directly by calling the number on the back of your card for help. Their team can review your account activity.
@angelkisses93 Hi, thank you for reaching out to us regarding your payment. We understand how important it is to receive payments. If you experiencing an issue with a payment, please contact your bank for further help, as they have full control over the Zelle feature in their banking app.
@MzParker_85@Zelle Hello, we're sorry you’re dealing with this. Zelle doesn’t have access to individual bank account details, so we can’t investigate or make changes. For help, please contact your bank or credit union directly using the number on the back of your card and ask for help with Zelle.
@LiveVerseV Hi, we understand how important it is to get in touch with us. If you would like to speak with a Zelle representative regarding your issue, please contact our support line at 844-428-8542. Representatives are available Monday through Friday from 8:00 a.m. to 10:00 p.m. ET.
@moniquita1020@Zelle We're sorry you’re dealing with this. Zelle doesn’t have access to individual accounts. For help, please contact your bank directly using the number on the back of your card and ask for help with Zelle.
@tadepallir@Zelle@LocalFirstBank Thank you for reaching out to Zelle support. We are sorry to hear that you are having problems accessing Zelle. Your bank or credit union can review details and help—please contact them directly using the number on the back of your card.
@taii_moonlight Hi, we take this activity seriously here at Zelle. To file a scam/dispute report you will need to contact your bank or credit union directly for further assistance as they have full control over their scam reporting process.
@SharkyNCIS Hi, we take this activity seriously here at Zelle. To file a scam/dispute report you will need to contact your bank or credit union directly for further assistance as they have full control over their scam reporting process.
@michaelstuart63 Hi, we understand how important it is to get in touch with us. If you'd like to speak with a Zelle representative regarding your issue, please call our Customer Support line at 844-428-8542. Representatives are available Monday through Friday, from 8:00 a.m. to 10:00 p.m. ET.
@_brooklynn_baby Hi, thank you for reaching out to us regarding sending a payment. If you have a question or are experiencing an issue with a payment, please contact your bank or credit union directly for further assistance, as they have full control over the Zelle feature in their banking app.