How to Alienate Your Customers: A Masterclass from @HelloFreshCA
- Hook them in with an offer
- Make it extremely difficult, borderline impossible, to cancel
- Miss deliveries without explanation
- Spam your ex-customer and call them every day
@IndiaToday As a Goan, I’m extremely disappointed in the government’s inability to keep this in check. @RohanKhaunte you have a responsibility to local businesses that get affected because of price gouging by cabs, and lack of other options. The buck stops with you, Mr. Tourism Minister.
@TorontoPearson one of your employees is speaking rudely to travellers who are queuing up at Gate E71. Would be great if you could instruct them to keep their sass in check. Our ticket price pays their salaries, they’re not doing us any favours.
I’ve been to a number of airports, including ones where the roof falls off, but man! @TorontoPearson has gotta be the worst, hands down! The people who work there think they’re doing the world a favour judging by the way they speak to travellers. Smh.
@socialepfo I've been facing issues trying to log in for over 20 days now. What seems to be the problem?
You really need to evaluate your data/tech team who is managing this, because this is abysmal.
@NCWIndia I’m fairly certain that you don’t need a national commission to do something that an intern starting out at a communications agency can do. Shame on you for not bringing attention to this sooner. Shame on you for doing lesser than the bare minimum. #shameonncwindia