Many people followed up with me asking what ever happened with the Raleys incident. Here's an update on the actions they took and what you can do at your company to prevent similar things from happening: https://t.co/TKh3A2ggsy
After I spent $220 @raleys, I was detained & searched by the police bcs our cashier accused us of shoplifting deli meat! I’m a vegan black woman with an MBA. @raleysservice is this how you treat your customers? https://t.co/zy5Hrg2cfR #racialprofiling#groceryshoppingwhileblack
@mlgstudy @raleys@raleysservice They agreed to making some important changes in their organization, requiring explicit and implicit bias training for all employees and doing an external audit of their policies around discrimination and harassment. You can read more specifics here: https://t.co/6FXlku0WYc
@raleys I just spoke w/ Chelsea minor, & while I appreciate the apology, I look forward to speaking w/ your president to understand what steps you plan on taking to make sure this doesn’t happen again. On the road in remote parts of the country. I’ll follow up when back to civilization.
@raleys Dear @raleys, the 800 number that you shared is the general automated customer service line. If that is how seriously you are taking this issue, the message has been received. Please send me the name and contact information of a real person.