Cathy Chen

[Cathy Chen @ZihanChan]

It’s your bank’s fault, why don’t recognize, why don’t unlock my friends’ account? https://t.co/n4QJXQR8BH

[Cathy Chen @ZihanChan]

@TSBfails @TSB I am an so angry that I only report one transaction from my account is fraud. But the fraud department report 2 transactions are fraud. It’s tsb’s fraud, and the fraud department doesn’t recognize this fault. They lock my friends’ account and said will not unlock.

[Cathy Chen @ZihanChan]

Every time I call for the fraud department, I said only report 1 transaction, another one is made by me.

[Cathy Chen @ZihanChan]

@TSBfails @TSB I am an so angry that I only report one transaction from my account is fraud. But the fraud department report 2 transactions are fraud. It’s tsb’s fraud, and the fraud department doesn’t recognize this fault. They lock my friends’ account and said will not unlock.

[Cathy Chen @ZihanChan]

@TSB I send you by DM. Now I really don’t know who is telling the truth, I think I was cheated by your fraud department and investigation department.

[Cathy Chen @ZihanChan]

It’s 20 days after my money was transferred out by others by fraud, but didn’t get any response.@TSB can you give me any useful help?

[Cathy Chen @ZihanChan]

@TSB_News @TSB Hello, all money money is taken from my account,I called the fraud department every day, and my phone bill recent 8 days is 90 pounds. I don’t have any money pay for my bill, and can’t all anymore, but you tsb still don’t give me any reply.

[Cathy Chen @ZihanChan]

@TSB @TSB_News @TSB_PubAffairs @PaulPester why every time when I called over 1hr, my call was failed? Is it means that my call will never be answered?

[Cathy Chen @ZihanChan]

@actionfrauduk @TSB All my money was transferred out by someone, if you know how to contact with tsb can you please tell me? Cause the fraud line never answer the call for 4 days.

[Cathy Chen @ZihanChan]

@actionfrauduk @TSB Hello, the tsb fraud line did not answer my call for 4 days.

[Cathy Chen @ZihanChan]

@Christel303 @TSB hello，did you get resolution? I am also in the fraud case, and no one answer me for 4days.

[Cathy Chen @ZihanChan]

@PaulPester Your bank doesn’t protect my money well, and let me spend time in calling the never answered fraud line day by day... ... I feel so bad...

[Cathy Chen @ZihanChan]

@PaulPester Hello, is there anyone behind the fraud line? I called for 4 days, but no one answer me.

[Cathy Chen @ZihanChan]

Hello @TheSun , I am in TSB fraud case, but I called the fraud line for 4 days, no one answer me. Can you please help me?

[Cathy Chen @ZihanChan]

@financialombuds Hello, I called the tsb fraud team for 3 days. And today, I called over 200mins , but no one answer me.

[Cathy Chen @ZihanChan]

I called the fraud line for 3 days. I called 2hrs and a half today, but one one answer me. @PaulPester @TSB @TSB_News. No tsb staff at tsb branch help me, no one answer the call. So could anyone deal with this issue? https://t.co/DBF22jSpDk

[Cathy Chen @ZihanChan]

Hello @TSB @TSB_News ,my account was transferred a fast transaction by someone else. All my money was transferred out, I don’t have any money now. I called the fraud department for 3days, but no one answer me. How can I contact you?

[Cathy Chen @ZihanChan]

@GossiTheDog @PaulPester @TSB @TSB_News @AnneAshworth @financialombuds @actionfrauduk Thank you!

[Cathy Chen @ZihanChan]

@GossiTheDog @PaulPester @TSB @TSB_News @AnneAshworth thank you very much. I feel so bad now.

[Cathy Chen @ZihanChan]

@GossiTheDog @PaulPester @TSB @TSB_News @AnneAshworth thank you, I will let the media knows.

[Cathy Chen @ZihanChan]

@TSB My money was transferred out by others, tsb don’t give me any help, except sorry on Twitter???

[Cathy Chen @ZihanChan]

@TSB Can you imagine, I put all my money in tsb for 5 years, I trust tsb. But tsb did not protect my money well, and don’t give me any help. I am so sad...

[Cathy Chen @ZihanChan]

@TSB Can you imagine, I put all my money in tsb for 5 years, I trust tsb. But tsb did not protect my money well, and don’t give me any help. I am so sad...