@SearsHomeExpert we have been trying to get through to you via phone and are now on hold for 1 hr 20 min!! We have had a contact on our washing machine for over 15 years. No parts available! Machine not working for 2 months!!
@searscares It's been 96 days since the 1st service tech came to repair my washer. The 2nd tech, 14 days ago, who finally got the backordered part almost caused a fire and burned out a new motor. Sears MPA says if we can't fix it, we replace it. I call B.S.