Hi, we sincerely apologise for the inconvenience caused. We have checked your concern, and your full refund of ₹322 has already been initiated from our end. Kindly allow 24–48 hours for the amount to be credited to your original payment method. Thank you for your patience and understanding.
@Akashbhardwaj6_ Hi, We regret the concern highlighted in the video. This is certainly not the standard we aim to provide. Kindly send us a DM with your convenient time. Our team will connect with you, investigate the matter thoroughly, and take appropriate action based on the findings.
@dsantoshdora12 Hi, we're sorry for the inconvenience caused by the failed booking. We are currently checking your concern with the relevant team regarding your booking and PNR. Kindly allow us some time—we will get back to you with an update as soon as possible. Thank you for your patience.
At zingbus, we’re not just adopting electric buses, we’re empowering a vast network of operators to thrive in the world of electric mobility. Our operator-led approach eliminates the need for heavy upfront investments, enabling operators to scale with ease while keeping the focus on profitability and sustainability.
Our model creates a space for collaboration where operators can join the electric revolution without the complexity of ownership. By aligning incentives and providing the tools for success, we’re helping to build a future where electric mobility is accessible and achievable for all.
In an industry that’s often bogged down by legacy models, zingbus is showing what true empowerment looks like. Our approach drives cleaner, more reliable journeys with a focus on scalability, operational efficiency, and environmental responsibility.
We’re not just shaping the future.
We’re building it, together.
#ElectricVehicles #evolution
Hi, we're truly sorry to hear about your experience and sincerely apologize for the inconvenience caused. Thank you for sharing your concern along with the booking details via email.
Our team is reviewing the matter and will investigate it thoroughly. We will assist you further and keep you updated on the same via email.
Thank you for your patience and understanding.
@Justice54743300 Hi, We understand your concern. However, we regret to inform you that we will not be able to provide reimbursement for your train ticket.
The 25% travel coupon is the maximum goodwill gesture we are able to offer in this case. If you would like to avail it, please let us (1/2)
@nishant_dubey00 Hi, we regret to hear about your experience. Please share your PNR with us via DM so we can look into the matter and assist you further.
Hi, we are sorry to hear that you could not board the bus. We have carefully reviewed your case and found that the bus arrived at the designated boarding point on time. As per our records, the marshal made multiple attempts to contact you at your registered mobile number; however, the calls could not be connected as they were barred on your number.
Since the standard boarding process was duly followed by our crew, we regret to inform you that your booking is not eligible for a refund as per our policy. We appreciate your understanding.
@vivekkum if any service lapse is identified, in line with our internal policies. Thank you for bringing this to our attention and for your patience. (2/2)
@vivekkum Hi Vivek, we sincerely apologize for the experience you had. We attempted to reach you over the phone but were unable to connect. Please be assured that your concern has been escalated to the concerned operations team for a thorough review. Appropriate action will be taken (1/2)
Hi, we sincerely apologize for the inconvenience and disappointment caused during your journey. Due to an unforeseen operational issue, changes had to be made to the route, which resulted in an increased travel time. We completely understand how frustrating this must have been, especially when the journey differed from what was originally shown at the time of booking. Your feedback has been shared with the concerned team for review, and we truly appreciate your patience and understanding.
@MukeshsharmaGKP@redbus Hi Mukesh,We sincerely apologise for the inconvenience caused. Your concern has been escalated to the relevant team for further review. Please allow us some time to investigate the issue. We will get back to you with an update shortly. Thank you for your patience and (1/2)
@vivekkum Hi, we understand your concern and sincerely regret the inconvenience caused. We would like to inform you that the matter has already been raised with the concerned team and further escalated on priority for immediate review and necessary action. We appreciate your patience (1/2)