ZoeLawrence

B2B marketer working in tech and living in London.

[ZoeLawrence @ZoeLawrence]

@Janparky2Jan @worldbwise @vueling So sorry to hear that. @vueling - your ‘customer service’ is appalling. We’ve been left for days with no information. Our baggage was not ‘lost’; you knew exactly where it was on Friday when you didn’t load it onto the flight. Why have you not been able to deliver it?

[ZoeLawrence @ZoeLawrence]

@lastminute_com my booking has had the status 'finalising refund' since the end of April 2020. Please can you let me know when my refund will actually be finalised? Thx.

[ZoeLawrence @ZoeLawrence]

@aoifemcardle @DollyDeighton @griner 😬

[ZoeLawrence @ZoeLawrence]

@virginmedia I can’t access any Channel 4 programmes or channels, Channel 4, E4, More 4, etc. please can you help? Thx.

[ZoeLawrence @ZoeLawrence]

@British_Airways Please can you let me know how to rebook my flight. The airport has sent me home, but it is showing as confirmed online, so I cannot re-book.

[ZoeLawrence @ZoeLawrence]

@British_Airways What’s the status of flights from Gatwick today please? I’m booked on the BA2714 and about to leave for the airport. Thx.

[ZoeLawrence @ZoeLawrence]

I understand this is unprecedented. Please can you let me know what you anticipate as next steps for passengers? My flight BA2174 does have a gate. Thanks.

[ZoeLawrence @ZoeLawrence]

I understand this is unprecedented. Please can you let me know what you anticipate as next steps for passengers? My flight BA2174 does have a gate. Thanks.

[ZoeLawrence @ZoeLawrence]

I unlocked $20 Rush tickets for #CyprusAvenue at #ThePublicTheater on @TodayTix! Unlock here: https://t.co/CY0A8LAeAh #TodayTixRush

[ZoeLawrence @ZoeLawrence]

@ericsalama @FrankumCaroline @annefrayner Absolutely brilliant to see this recognition of you all!! Well done! #mrx #diversity

[ZoeLawrence @ZoeLawrence]

We're looking for a superstar to lead marketing for Kantar Millward Brown and Kantar TNS across APAC. This is a bril…https://t.co/qc49xK5ZAW

[ZoeLawrence @ZoeLawrence]

In a world when marketing budgets are under increasing pressure, we need to be sure the action we are taking will re…https://t.co/Pvk8lbYSRp

[ZoeLawrence @ZoeLawrence]

@MA_Nicholas @British_Airways I genuinely believe the best words a stranger can say to you are, "we've upgraded you today...". Enjoy!

[Rosie @RosieHawkinsW]

Looking forward to discussing a moments-led approach to marketing with @ZoeLawrence - part of series of webcasts @tns_global @Kantar https://t.co/wF9wXtAzPE

[ZoeLawrence @ZoeLawrence]

Enter the Tikiboo Big Prize Giveaway! Share to increase your chance of winning these fabulous prizes! https://t.co/UhXFd4Fqv2

[ZoeLawrence @ZoeLawrence]

Wow @silkair - your lounge in Lombok is squalid. I've been sitting here for 30 minutes and no one is bothering to clean. #payingapremium

[ZoeLawrence @ZoeLawrence]

Many thanks @ericsalama

[ZoeLawrence @ZoeLawrence]

Thanks @mi_chelllle - great to see you in Hong Kong!

[ZoeLawrence @ZoeLawrence]

@annefrayner @tns_global Thanks Anne!