Zuku Customer Support

customer service 24/7

[Zuku Customer Support @Zuku_HelpDesk]

Thanks for getting in touch with us. For us to assist you in a better way, please FOLLOW BACK and send us a DM with details about the claim 🙏. We will keep an eye out for your response from our relevant team.

[ann wachira @aswachira]

@ZukuHome I paid for internet as shown and up to now I don't have internet but an acient router.
I was scammed hence asking for my money back.
I called you people but they are following up, 1 month later.
REFUND MY MONEY

[ann wachira @aswachira]

@ZukuHome I paid for internet as shown and up to now I don't have internet but an acient router.
I was scammed hence asking for my money back.
I called you people but they are following up, 1 month later.
REFUND MY MONEY

[Zuku Customer Support @Zuku_HelpDesk]

Thanks for getting in touch with us. For us to assist you in a better way, please FOLLOW BACK and send us a DM with details about the claim 🙏. We will keep an eye out for your response from our relevant team.

[Zuku Customer Support @Zuku_HelpDesk]

Thanks for getting in touch with us. For us to assist you in a better way, please FOLLOW BACK and send us a DM with details about the claim 🙏. We will keep an eye out for your response from our relevant team.

[Merchant KE @Merchant_ke]

@ZukuHome What happened to Zuku!! Last year I requested for Zuku internet service Installation, I paid deposit and an account was created for me. Ever since No installation was done now I've been trying to request for a refund of MY MONEY for almost a year, A process that should take 7days

[Merchant KE @Merchant_ke]

@ZukuHome What happened to Zuku!! Last year I requested for Zuku internet service Installation, I paid deposit and an account was created for me. Ever since No installation was done now I've been trying to request for a refund of MY MONEY for almost a year, A process that should take 7days

[Zuku Customer Support @Zuku_HelpDesk]

Thanks for getting in touch with us. For us to assist you in a better way, please FOLLOW BACK and send us a DM with details about the claim 🙏. We will keep an eye out for your response from our relevant team.

[Behind the creative curtain @prodbyjadaaa]

@ZukuHome Zuku our Internet has not been working from 12:30 till now im honestly so frustrated and all the customer care says is their fixing it, its been 4 hours now its so inconveniencing and frustrating

[Behind the creative curtain @prodbyjadaaa]

@ZukuHome Zuku our Internet has not been working from 12:30 till now im honestly so frustrated and all the customer care says is their fixing it, its been 4 hours now its so inconveniencing and frustrating

[Zuku Customer Support @Zuku_HelpDesk]

Thanks for getting in touch with us. For us to assist you in a better way, please FOLLOW BACK and send us a DM with details about the claim 🙏. We will keep an eye out for your response from our relevant team.

[Behind the creative curtain @prodbyjadaaa]

@ZukuHome paying for zuku WiFi is paying for WiFi that won't work its been 4hours now and we still don't have Internet its so frustrating.

[Behind the creative curtain @prodbyjadaaa]

@ZukuHome paying for zuku WiFi is paying for WiFi that won't work its been 4hours now and we still don't have Internet its so frustrating.

[Zuku Customer Support @Zuku_HelpDesk]

Thanks for getting in touch with us. For us to assist you in a better way, please FOLLOW BACK and send us a DM with details about the claim 🙏. We will keep an eye out for your response from our relevant team.

[Wandera Ochieno. @OliverWanderaO]

@ZukuHome
"Dear OLIVER, Your payment of Ksh 500.00 for AC 00214795 has been received.Please restart your devices. STOP *456*9*5# "
I have paid but the ACCOUNT I omitted 0 at the end

[Wandera Ochieno. @OliverWanderaO]

@ZukuHome
"Dear OLIVER, Your payment of Ksh 500.00 for AC 00214795 has been received.Please restart your devices. STOP *456*9*5# "
I have paid but the ACCOUNT I omitted 0 at the end

[Zuku Customer Support @Zuku_HelpDesk]

@Karey_mwari Hi 👋🏾 there kindly share the related issue on our email📨 [email protected] . Thanks You 🌹

[Zuku Customer Support @Zuku_HelpDesk]

Hello,we apologize for the inconvenience caused by, Kindly share your reachable phone number on our direct message for further Assistance.^ MS

[Kukie @Karey_mwari]

@Zuku_HelpDesk When I was calling for 2 weeks where were you guys or when you team a guy called Pavine said he would ensure this is sorted last Monday then decided he is too valuable to be respond to a mere me didn’t you think of that. I already issued you 48 hours before I pull this pole down

[Kukie @Karey_mwari]

@Zuku_HelpDesk When I was calling for 2 weeks where were you guys or when you team a guy called Pavine said he would ensure this is sorted last Monday then decided he is too valuable to be respond to a mere me didn’t you think of that. I already issued you 48 hours before I pull this pole down

[Zuku Customer Support @Zuku_HelpDesk]

Thanks for getting in touch with us. For us to assist you in a better way, please FOLLOW BACK and send us a DM with details about the claim 🙏. We will keep an eye out for your response from our relevant team.

[Kukie @Karey_mwari]

@danaceda @ZukuHome He thought of that several times but their wires are hanging on electrical lines that serve our estate and also draw from a transformer nearby so I’d cause lots of damage

[Kukie @Karey_mwari]

@danaceda @ZukuHome He thought of that several times but their wires are hanging on electrical lines that serve our estate and also draw from a transformer nearby so I’d cause lots of damage

[Zuku Customer Support @Zuku_HelpDesk]

Thanks for getting in touch with us. For us to assist you in a better way, please FOLLOW BACK and send us a DM with details about the claim 🙏. We will keep an eye out for your response from our relevant team.

[SentinelKE @CoderedSuda]

Hey @ZukuHome, it’s been 3 days since I paid for internet connection and still nothing. No follow-up, no proper communication, just silence. This level of service is unacceptable. Customers deserve updates and accountability. 😡📶

[SentinelKE @CoderedSuda]

Hey @ZukuHome, it’s been 3 days since I paid for internet connection and still nothing. No follow-up, no proper communication, just silence. This level of service is unacceptable. Customers deserve updates and accountability. 😡📶

[Zuku Customer Support @Zuku_HelpDesk]

Thanks for getting in touch with us. For us to assist you in a better way, please FOLLOW BACK and send us a DM with details about the claim 🙏. We will keep an eye out for your response from our relevant team.

[Zuku Customer Support @Zuku_HelpDesk]

Thanks for getting in touch with us. For us to assist you in a better way, please FOLLOW BACK and send us a DM with details about the claim 🙏. We will keep an eye out for your response from our relevant team.