Zwings

Zwings is Britain's leading e-scooter rental scheme operator.
We deliver community focussed transport services for towns and cities across the UK.

[Zwings @Zwingsmobility]

DON’T DRINK AND RIDE 🚨

It’s both illegal and very dangerous. E-scooters are covered by the same drinking and driving rules as other vehicles.

For more safety tips, please check our website: https://t.co/Q4eyXFx357

[Zwings @Zwingsmobility]

@glosghostgirl we are sorry for the inconvenience, please contact our customer service, they will be happy to help you as soon as possible.

[Zwings @Zwingsmobility]

@glosghostgirl we apologize for the inconvenience, perhaps due to a technical problem, the messages in DM were not received or displayed, please contact our customer service department by email, they will be happy to help you.
Thank you very much

[Zwings @Zwingsmobility]

@thejudge2k11 Thank you for writing and sorry for the inconvenience!
The people who do not park the scooters in the right place can have their account banned and fined, we are working on all cases so please send us an email with the scooter number so we can review all cases.

[Zwings @Zwingsmobility]

@glosghostgirl we are really sorry for what happened and we will not even consider ignoring any request, please write to us so we can solve the case.
Thank you very much!

[Zwings @Zwingsmobility]

@RicoSmith_ Hi,
Thanks for writing and sorry for the inconvenience.
Verifications are done automatically by the system and within 24 hours you will be verified, so please wait patiently. If you have any questions or problems, please do not hesitate to contact us.

[Zwings @Zwingsmobility]

@glosghostgirl hi we´re sorry to hear that, could you please send an e-mail to:
[email protected], we´re glad to assist you with this ASAP.

[CheltenhamZero @CheltenhamZero]

#Sustainability in action @cheltfestivals Jazz Fest 🎷🎸 Great to see lots of bikes 🚴‍♀️ and @Zwingsmobility e-scooters 🛴 in use, @OPOCreusables One Planet cup scheme 🍺🌎and free water bottle refills. 👏👏

[Zwings @Zwingsmobility]

@NovaUCD Hi NovaUCD ,
Thank you for your message.
I will pass your matter on to the relevant department.
Of course, we will get back to you as soon as we have the feedback.
If you have any further questions, please do not hesitate to contact us.
Yours sincerely,

[Zwings @Zwingsmobility]

@titterunotmrs1 Hello, can you send us the location to [email protected], we will make sure the scooter gets collected by our team. Thank you, your ZWINGS Team

[Zwings @Zwingsmobility]

@timhardinguk Hi Tim,
Unfortunately our scheme cannot be expanded beyond its current boundaries. The Department of Transport has set specific geographical boundaries for the e-scooter trial in Sunderland.

[Zwings @Zwingsmobility]

@RobinMoseley2 Thank you Robin

[Zwings @Zwingsmobility]

@OnPazuzu @SunderlandUK Hi Tommy, thank you. Our operatives have had a look in the Seaburn area and are unable to find it. Are you able to give a more precise location using https://t.co/xh0vu3LbgV

[Zwings @Zwingsmobility]

@RobinMoseley2 We're sorry to hear that Robin. Please can you provide a specific location ideally using https://t.co/xh0vu3LbgV and a vehicle ID. A member of a team will pick it up.

[Zwings @Zwingsmobility]

@CheltenhamSPRA @PlanetChelt @GlosCC @Glos_Police Hello, due to the late notice of Glos CC informing us of the shutdown on Friday evening, we are unable to move all of the e-scooters before the festival. All users have an in-app notification saying that the scooters are de-activated.

[Zwings @Zwingsmobility]

Our e-scooter service will be unavailable in Cheltenham from 14th March 2023 to 17th March 2023 at the request of @GlosCC and @Glos_Police. Please accept our apologies for not being able to use the e-scooters.

[Zwings @Zwingsmobility]

@OnPazuzu @SunderlandUK Thank you for your feedback!

[Zwings @Zwingsmobility]

If caught riding while above the legal limit, the potential penalties may include:
⏸️- Six months imprisonment
💷- An unlimited fine
🚫- Driving ban for at least one year, with three year ban if convicted twice in ten years
Please scoot safely! 🛴⚠️

[Zwings @Zwingsmobility]

DON’T DRINK AND RIDE 🚨

It’s both illegal and very dangerous. E-scooters are covered by the same drinking and driving rules as other vehicles.

For more safety tips, please check our website: https://t.co/Q4eyXFx357

[Zwings @Zwingsmobility]

We had Kevin from @SunderlandEcho try the new Zwings scooters in Sunderland. Photo Credit: Sunderland Echo.

Watch how he got on in the link below:

https://t.co/KoPbjWM0nU