Service Team

[Service Team @_DirectXCs]

Thank you for bringing this to our attention,My name is Reina🌹_!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM ,so that we can assist you promptly

[Nick Fishpool 🏴󠁧󠁢󠁥󠁮󠁧󠁿 @NickFishpool]

If companies had to state their go to courier it would have a big impact upon who I buy online from. Would avoid all who chose to use #Evri

Parcel left outside facing street on a route frequented by school kids. No surprise it wasn't still there when I got home 3hrs+ later.

[John Spencer 555 @johnspencer555]

Thank ebay Evri senders, for the sake of 2 bucks
I have to been in for days on end just in case.

[Service Team @_DirectXCs]

Thank you for bringing this to our attention,My name is Reina🌹_!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM ,so that we can assist you promptly

[John Spencer 555 @johnspencer555]

Thank ebay Evri senders, for the sake of 2 bucks
I have to been in for days on end just in case.

[Service Team @_DirectXCs]

Thank you for bringing this to our attention,My name is Reina🌹_!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM ,so that we can assist you promptly

[Jim Crumb 🇮🇱✡️✝️ @JonesThe5th]

@Arsenal bit of a long shot - I ordered brand new shirt on 22 May. Evri have failed to deliver it. Arsenal’s own tracking info says it has been returned to Arsenal. I’ve had to submit a form on the Arsenal Direct website earlier today. I’ve still heard nothing back.

[Service Team @_DirectXCs]

Kindly check your dm please

[@proddychris97 @chrisprodromou]

@_DirectXCs

[Service Team @_DirectXCs]

Thank you for bringing this to our attention,My name is Reina🌹_!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM ,so that we can assist you promptly

[@proddychris97 @chrisprodromou]

Companies should be forced to tell you what delivery company they use . I would refuse to order from anyone that uses them useless cunts Evri . They’ve just delivered my parcel to the other side of London . Not the first time they’ve fucked up my delivery

[Service Team @_DirectXCs]

Thank you for bringing this to our attention,My name is Reina🌹_!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM ,so that we can assist you promptly

[SideshowMatt 🇪🇺 @Sideshow_Matt]

Whinge time. How the hell can EVRI tell me at 10:47 today that a parcel heading my way is out for delivery, then just TWO MINUTES later change their mind and say it's not?
Incredible ineptitude or what???

#EVRI #fail

[Service Team @_DirectXCs]

Thank you for bringing this to our attention,My name is Reina🌹_!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM ,so that we can assist you promptly

[robert Keast @Robert_keast]

@getfussy Hi, both me and my wife ordered a set of deodorant on Saturday evening and we've both received evri messages saying we're expecting your parcel but the tracking number reveals they haven't got past this stage yet?

[Service Team @_DirectXCs]

Thank you for bringing this to our attention,My name is Reina🌹_!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM ,so that we can assist you promptly

[Dave Kitson @davidpkitson]

#evri joke of a company. Gave me a 2hr window for a delivery then 35mins after that window finished got sent a new delivery window. Means I’ve had to wait 5hrs for a delivery. Wasted an entire afternoon when an earlier message would have been useful.

[Service Team @_DirectXCs]

Thank you for bringing this to our attention,My name is Reina🌹_!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM ,so that we can assist you promptly

[David Franklin @franklind1000]

Why do @Evri__Delivery lie saying they have tried to deliver a parcel when they clearly have never been anywhere near your house and it’s all made up to save what’s left of their already in tatters reputation. Lying seems to come all to easy to organisations these days

[Service Team @_DirectXCs]

Thank you for bringing this to our attention,My name is Reina🌹_!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM ,so that we can assist you promptly

[jmyles @JohnMyles1604]

@boohooMAN Original order couldn't be traced. Replacement order then failed too. After weeks of chasing updates from you and Evri, I've been refunded without ever receiving my items.

Apparently an InPost locker now counts as an "address issue".

Pretty poor customer experience.

[Service Team @_DirectXCs]

Kindly send us a DM for quick assistance

[Kirstin @kirkykoo79]

@_DirectXCs I’m happy to have the conversation in public.
I finally got a contact number and have been told my plants will arrive tomorrow.
The underlying problem here is Evri claiming they tried to deliver when they didn’t, which has led to me wasting most of my afternoon.

[Service Team @_DirectXCs]

Thank you for bringing this to our attention,My name is Reina🌹_!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM ,so that we can assist you promptly

[Gia Tabasco 🇬🇭 🇬🇧 @GiaTabasco]

As someone who has worked for evri, some of these delivery people are I’d!ots. Someone delivered my stuff two roads from me. How do you mess that up?

[Service Team @_DirectXCs]

Thank you for bringing this to our attention,My name is Reina🌹_!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM ,so that we can assist you promptly

[Kirstin @kirkykoo79]

@AmazonHelp @AmazonUK @evri Funny how a public message gets a quick response….
I finally managed to contact Evri, who are now saying it ‘missed connection to the courier’, which is very different from ‘we tried to deliver but need more information’.
What a waste of my time.

[Kirstin @kirkykoo79]

@AmazonHelp @AmazonUK @evri Funny how a public message gets a quick response….
I finally managed to contact Evri, who are now saying it ‘missed connection to the courier’, which is very different from ‘we tried to deliver but need more information’.
What a waste of my time.

[Service Team @_DirectXCs]

Hey, I’m Deborah—thanks for flagging this to our attention, and sorry for what happened. Could you DM us or follow us back? We’ll jump on it and get this sorted ASAP.

[(P)hil UTT! 🐯 @PhilipBexley]

Literally sat in my front room, fuck Evri.

[Service Team @_DirectXCs]

Thank you for bringing this to our attention,My name is Reina🌹_!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM ,so that we can assist you promptly

[sue ewing @sue_ewing]

I contacted 2 teams @Evri today about overdue refund. @Evri_HelpUK asked me to DM name, email and mobile. ‘Melissa’ said they’d call me on WhatsApp. That call said i had to install WorldRemit, which I did. When they asked passport details I realised it was a scam so hung up.

[Service Team @_DirectXCs]

Thank you for bringing this to our attention,My name is Reina🌹_!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM ,so that we can assist you promptly

[Nicole Penney @Nicolef1Penney]

@Myprotein your customer service is shocking! My order on a next day delivery should have arrived yesterday. Live Chat yesterday said I had to wait 48 hours. They weren’t helpful at all. I checked Evri today and the parcel has been damaged in transit and therefore being sent …

[Service Team @_DirectXCs]

Thank you for bringing this to our attention,My name is Reina🌹_!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM ,so that we can assist you promptly

[Will.I.Amッ @Talk_To_Will]

@amy_davies45 @neal_with_an_A @Arsenal I ordered the white shirt with gold printing around 11pm/12am after the City game, confirmation email came through about 130am, Evri said they were expecting on 21st May & I received it around 5pm on 22nd May. Super quickly but usually Evri can take weeks. Hope it comes quickly!

[Service Team @_DirectXCs]

Thank you for bringing this to our attention,My name is Reina🌹_!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM ,so that we can assist you promptly

[Amy @amy_davies45]

@ArsenalBallots i ordered my champions shirt at tuesday at 1:20am, they said it was shipped to evri on the 23rd and didn’t hear anything since so i emailed them. They replied saying it’s been lost in transit, how can i get on the phone to them without an automated message!!