Update at 8:15 pm: @makemytrip@makemytripcare still give the same vague replies after 30+ days. How absurd and horrible they are.
When the airline refunds your money but MakeMyTrip is still "processing" it like they're aging fine wine...
Anyone else dealing with this? Share your story below 👇
#MakeMyTripRefund #RefundMyMoney #ConsumerRights #JagoGrahakJago #trendingnow #retweet #México #India #makemytrip #aviation #commerce #news #latestnews #sports
🚨 30+ days. Still ZERO refund from @makemytrip.
Medical emergency cancellation.
Every document submitted.
Airline confirmed full refund to them.
My hard-earned money is being held hostage with endless “wait 48 hours” replies.
This has gone on long enough.
Thread 🧵 1/5
@makemytripcare@makemytrip@makemytripcare this is the same response you’ve been giving me for the past 30+ days! Is this how you treat your customers?
Look at this status! It’s been the same!
@makemytrip@DGCAIndia The grievous violation of guidelines that you are doing! You guys deserve all the hate you get for that!
@MoCA_GoI your aid hasn’t helped either! So it’s time I take @makemytrip to court!
THANK YOU FOR YOUR ATTENTION TO THIS MATTER!
@makemytrip@makemytrip it’s been 25 days since I cancelled my trip on medical grounds! You have been illegally holding on to my hard earned money despite all clearance. Multiple times I have shared details with you. You ask only 48 hours everytime! I will now sue you!
@DGCAIndia
The amount of mental harassment and running around you’ve made me done these past days no one really does that! Your strategy of “customer attrition” - where the consumer tires and backs down will not work on me! Be prepared to answer legally now! @makemytrip@DGCAIndia
@MoCA_GoI@MoCA_GoI I have already done all of this with you! The question now is when the refund will reflect! It cannot take so long to process it that every week I have to write on X/Twitter!
@makemytrip@makemytripcare does it take 20 days to refund money? I cancelled trip on June 3, due to medical reasons. It’s June 22. I haven’t received a single penny of my refund! What’s the reason for delay? You’re a horrible service!
@DGCAIndia@MoCA_GoI@MCA21India@RamMNK
@makemytripcare@makemytrip how long does it take to refund money when the airline has processed it? I’ve reached out to you via email with all docs, but still haven’t received any response! What a horrible travel agent you are!
@RamMNK@DGCAIndia@MCA21India
@makemytrip@AkasaAir Worst customer experience. Had to cancel my return trip due to a medical emergency and submitted all supporting documents. It’s been 15 days and the issue remains unresolved. Completely unacceptable treatment
@makemytripcare@DGCAIndia#aviation#india
@RamMNK@PiyushGoyal@makemytripcare@makemytrip@makemytripcare@makemytrip@AkasaAir has already processed full refund to you. They reviewed the documents I personally shared with them. They have even shared receipts of refund with me. So what is the delay now about? Why are you not processing the full payment immediately?