Harry Clarke

[Harry Clarke @_HarryClarke]

@OctopusEnergy seem to be having issues adding meter readings to your platform...do you know when this will be working again?

[Harry Clarke @_HarryClarke]

@tweethue my lights have just stopped working. Not working in any smart home apps or the Philip Hue app, can't connect to the bridge and the bridge only has 2 lights.

[Harry Clarke @_HarryClarke]

@SixtUK I am just looking at renting in the US. Direct with you it's £647.48 through https://t.co/JxnfGxUjZv it's £292.58 for the exact same car on the exact same dates and times and location...What's the difference?

[Harry Clarke @_HarryClarke]

@British_Airways The voucher was issued by your selves as a "British Airways Future Travel Voucher" after a flight was cancelled due to covid. Is that still who I should call?

[Harry Clarke @_HarryClarke]

@British_Airways I need help finding a reward flight with a voucher you issued me. What is the best way to do this?

[Harry Clarke @_HarryClarke]

@British_Airways I have a voucher from last year that originally had an expiry date of April 2022. I noticed on your page here: https://t.co/fnyJj2QowI there is a reference to a new expiry date. I haven't received any email, can someone confirm if this applies to me?

[Harry Clarke @_HarryClarke]

@British_Airways I have a voucher which was from a reward flight that got cancelled. How do I use this online? Or can I call only?

[Harry Clarke @_HarryClarke]

@hotelsdotcom I have vouchers with you that are due to expire in Sept. I was going to be using them this month, but that holiday got cancelled. I know you have some sort of extension on the rewards, but what about the vouchers you issue for price guarantee?

[Harry Clarke @_HarryClarke]

@haringeycouncil Thank you. Nothing needed but people were knocking on our building and asking to come in to knock on each flat door. We have door bells but they were insistant they come into hallway. Just want to know if it was legit or not?

[Harry Clarke @_HarryClarke]

@haringeycouncil are you sending people round to check on residents in the Muswell Hill area today?

[Harry Clarke @_HarryClarke]

@plusnethelp can I use any router with your Unlimited Fibre Extra package? My internet is really slow in other parts of the house (20mb when its 60-70mb in router room) wondering if getting a new router will help? Or do you have any other options?

[Harry Clarke @_HarryClarke]

@HughJames88 @virginmedia You can try complaining officially but the site is also a shit show, you just get the image below. @virginmedia taking everyone for a ride to cash in on #COVID2019 EVERYONE needs to take this to @Ofcom ! Make some noise and don't let them get away with it!

[Harry Clarke @_HarryClarke]

Oh @virginmedia every time I try and do ANYTHING online I get this... Stop advertising your services. Your taking advantage of #COVID2019 signing people up and then not having the infrastructure to deliver. Sending engineers round and putting everyone at risk just to cash in!

[Harry Clarke @_HarryClarke]

Hey @virginmedia this is ridiculous! No response, called when you said, no answer, cut off. Trying to get through now, cut off. You have managed to send me my first bill for £68!! For a service I haven't been able to use, complain about or have fixed! JUST LET ME CANCEL! @Ofcom

[Harry Clarke @_HarryClarke]

@virginmedia I have been calling every other day between engineers. It goes nowhere. Calls always get disconnected after 50 ish mins. I can guarantee the call hold I am on now will disconnect at 50 mins too. Can you guarantee that I can get a full and penalty-free refund?

[Harry Clarke @_HarryClarke]

Hey @virginmedia my B.B is STILL down has been since you sold it. 3 weeks with next to no service! 3 engineers, 1 no-show. Having to keep my old provider! Paying double! Can't cancel within the 14days bc you can't do that online, call centre closed. This will have to go to @Ofcom

[Harry Clarke @_HarryClarke]

@avroenergy have you changed your account interface? I can't see the tab that used to show my usage in a graph over a year

[Harry Clarke @_HarryClarke]

@virginmedia is anyone going to acknowledge this? You have people selling door to door. You know ppl are relying on home internet and ur taking on new customers. Now I have signed up, impossible to get a response. Get its tricky times, don't take on new customers if no support!

[Harry Clarke @_HarryClarke]

@virginmedia I have a new service that was fitted 26th Mar. it's not working. I know I have 14 days to cancel and want to know if you are able to have it looked at or if I am better to cancel before I'm locked in paying for a service you can't run, fix or cancel

[Harry Clarke @_HarryClarke]

@plusnethelp ok sent the message

[Harry Clarke @_HarryClarke]

@plusnethelp Hi, I just have an issue with my broadband speed. Currently not getting more then 23mb - 24mb for download speed when my Minimum Guaranteed Speed is 51Mbps