Customer Claim HelpDesk

𝟏𝟏𝟒𝐊 𝐅𝐨𝐥𝐥𝐨𝐰𝐢𝐧𝐠. 𝟑𝟒𝟕𝐊 𝐅𝐨𝐥𝐥𝐨𝐰𝐞𝐫𝐬.

[June Hart @juneharthtc]

@UberEats @Uber_Support @TheSun @JustEatUK @Telegraph Is it reasonable that a company (Uber Eats) can rip you off and then tell you they are investigating it for over 3 months???🤔

[Customer Claim HelpDesk @_JustEat__Uk_]

@juneharthtc @juneharthtc Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you.

[Customer Claim HelpDesk @_JustEat__Uk_]

Hi there, that doesn't sound ideal, send a message on DM, please.
@juneharthtc

[James @jimbojimmy99]

@weyland76 @JustEatUK Wow, that looks absolutely gross 🤮 🤮
Straight to the bin and full refund!!

[Customer Claim HelpDesk @_JustEat__Uk_]

@jimbojimmy99 @jimbojimmy99 Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you.

[Customer Claim HelpDesk @_JustEat__Uk_]

Hi there, that doesn't sound ideal, send a message on DM, please.
@jimbojimmy99

[pwerglo @Pwerglo]

@JustEatUK @KFC_UKI once again the chaos of the ever moving delivery time. Quoted 20 minutes, soon 30, 35, 45 and 75 minutes. Absolute chaos/. If it is going to be an hour plus, tell us and we can deal with it. Then suddenly a driver appears and back to in the next 10!

[Customer Claim HelpDesk @_JustEat__Uk_]

@Pwerglo @Pwerglo Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you.

[Customer Claim HelpDesk @_JustEat__Uk_]

Hi there, that doesn't sound ideal, send a message on DM, please.
@Pwerglo

[Jane Cassell @JaneCas65]

@JustEatUK how can j complain about a courier
Just had one back into our neighbours stuff damaging it and then wheel spun away in an area with children playing

[Customer Claim HelpDesk @_JustEat__Uk_]

@JaneCas65 @JaneCas65 Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you.

[Customer Claim HelpDesk @_JustEat__Uk_]

Hi there, that doesn't sound ideal, send a message on DM, please.
@JaneCas65

[Christopher Penfold @chris_penfold]

@JustEatUK I have a £50 voucher but the number on the card has torn and 3 numbers/letters are no longer visible. Is there anyone I can speak to about this?

[Customer Claim HelpDesk @_JustEat__Uk_]

@chris_penfold @chris_penfold Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you.

[Customer Claim HelpDesk @_JustEat__Uk_]

Hi there, that doesn't sound ideal, send a message on DM, please.
@chris_penfold

[Cyber Woogy @CyberWoogy]

@JustEatUK you’ve emailed me a voucher for £8, valid until 19th August. I’ve tried to redeem the voucher and it says “this promotion isn’t available for your account” but you sent it to me!!!

[Customer Claim HelpDesk @_JustEat__Uk_]

@CyberWoogy @CyberWoogy Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you.

[Customer Claim HelpDesk @_JustEat__Uk_]

Hi there, that doesn't sound ideal, send a message on DM, please.
@CyberWoogy

[Ian Fisher @ianfsher]

They make you laugh @JustEatUK

Offer you a discount then add the discount saved back on with bullshit service changes etc etc!!

Wtf is a service fee ffs then a delivery fee added on top too!!

Nah, later!!

😂😂😂😂😂

[Customer Claim HelpDesk @_JustEat__Uk_]

@ianfsher @ianfsher Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you.