Kshitiz Gupta

[Kshitiz Gupta @_K_shitiz]

@Flipkart @flipkartsupport @LGIndia @_Kalyan_K @LGE_Global Update 19/05/2025

Despite @flipkartsupport commenting on these posts about assigning "Specialists" to resolve this concern, I've received no update over email/call.

@LGIndia no response

Today is day 8 from original escalation.

Shall share another update tomorrow...

[Kshitiz Gupta @_K_shitiz]

1/2

Bought an LG AC from @Flipkart under “Flipkart Trust Shield”.

Package had missing copper wire, forcing me to pay ₹4,734 extra. Now the AC is also leaking water & making buzzing noise.

Order: OD437503424038435100

@Flipkart @flipkartsupport @LGIndia

[Kshitiz Gupta @_K_shitiz]

@Flipkart @flipkartsupport @LGIndia @_Kalyan_K @LGE_Global Update 18/05/2026

@flipkartsupport (Grievance team) has been conveniently updating the support ticket, with 24 hr extension and there is still no resolution/ call-back.

@LGIndia no response

Today is day 7 from original escalation.

Fight against daylight robbery continues...

[Kshitiz Gupta @_K_shitiz]

@Flipkart @flipkartsupport @LGIndia @_Kalyan_K @LGE_Global Update 18/05/2026

@flipkartsupport (Grievance team) has been conveniently updating the support ticket, with 24 hr extension and there is still no resolution/ call-back.

@LGIndia no response

Today is day 7 from original escalation.

Fight against daylight robbery continues...

[Kshitiz Gupta @_K_shitiz]

(2/2)

Despite repeated follow-ups, @Flipkart grievance team has barely responded.

Already escalated via:
• E-Jagriti: 9287556
• Walmart Ethics: WMT260508692
Still waiting for reimbursement, replacement & action from @Flipkart @flipkartsupport @LGIndia
#Flipkart #LG

[Kshitiz Gupta @_K_shitiz]

1/2

Bought an LG AC from @Flipkart under “Flipkart Trust Shield”.

Package had missing copper wire, forcing me to pay ₹4,734 extra. Now the AC is also leaking water & making buzzing noise.

Order: OD437503424038435100

@Flipkart @flipkartsupport @LGIndia

[Kshitiz Gupta @_K_shitiz]

@Flipkart @flipkartsupport @LGIndia @_Kalyan_K @LGE_Global Highly disappointing service from both reputed brands.

Also concerning to see multiple similar complaints/posts on Twitter regarding missing AC installation parts in deliveries.

Will continue sharing updates, email correspondence & supporting documents publicly for awareness.

[Kshitiz Gupta @_K_shitiz]

@Flipkart @flipkartsupport @LGIndia 1/2

Update: It has now been 6+ days since escalation and there is still no proper resolution from either @Flipkart or @LGIndia despite repeated follow-ups and escalation to senior leadership.

Flipkart Incident ID:
IN26051120273365208523

LG Complaint No:
VCP260515090774

[Mohit Gupta @mohit4744]

Fraudsters @letsblinkit your support giving this shitty reason to deny the voucher, why fooling the customers @albinder @deepigoyal - see below

[Mohit Gupta @mohit4744]

Very disappointing experience with @letsblinkit

Placed order above ₹3K for the District voucher offer.
Order split by their system → voucher denied.

Support first said “it will reflect”, now says “can’t do anything”

Why fooling customers @deepigoyal @albinder

[Kshitiz Gupta @_K_shitiz]

@TataCLiQCare @Gopalasthana @Shweta_sri @TataCLiQCare

Hi AB/ team, I’ve still not received my refund.

[Kshitiz Gupta @_K_shitiz]

@TataCLiQCare @Gopalasthana, what daylight robbery is this??

I had added 10,000 gift voucher to my Cliq Cash on 20th August 2023 and was clearly shown a 1 year expiry date. However, to my surprise when i logged back in yesterday to make a purchase, it shows as expired. (1/2)

[Kshitiz Gupta @_K_shitiz]

@TataCLiQCare @Gopalasthana Sure AB! I'll wait for the same and sincerely hope that this is remedied at the earliest.

cc @Shweta_sri @Gopalasthana

Meanwhile I also connected with the chat support on the app, where support team mentioned that the amount would be returned. However, still awaiting refund.

[Kshitiz Gupta @_K_shitiz]

@TataCLiQCare @Gopalasthana Tata Cliq cannot be entitled to keep anybody's money, for no goods/ service delivered as per Indian (any global) law and this would directly constitute as robbery/ fraud. I'm completely willing to escalate this to the last extent possible.

[Kshitiz Gupta @_K_shitiz]

@TataCLiQCare @Gopalasthana, I fail to understand how Tata Cliq is entitled to expire someone's actual cash (that too in less than 6 months). This wasn't a cashback nor a reward from your side, it was actual tangible money that i entrusted in Tata Cliq wallet

[Kshitiz Gupta @_K_shitiz]

@TataCLiQCare Sure, I've shared the details over the DM

[Kshitiz Gupta @_K_shitiz]

@TataCLiQCare I've shared the requisite details over DM. Looking forward to a swift resolution.

cc @Gopalasthana

[Kshitiz Gupta @_K_shitiz]

It hasn't even been an year and is in complete contradiction to the terms and conditions