Issues & Response Unit.

[Issues & Response Unit. @_KenyaPower9777]

Hello there, apologies for the inconvenience caused, please share your meter number, nearest landmark and phone number for support,thanks.

[H!TLER™🌸🏆 @mlipu_zii]

Oyaa @KenyaPower_Care what is wrong with you guys? Stima mnaanua daily maumbwa

[Issues & Response Unit. @_KenyaPower9777]

Hello there, apologies for the inconvenience caused, please share your meter number, nearest landmark and phone number for support,thanks.

[Beryl🇺🇦🇨🇦🇩🇰 🇬🇱💪💪💪 @SocialBeryl]

@KenyaPower_Care *977# self reading doesn’t work anymore! Not all of us have smart phones to download the app. Kindly fix it

[Issues & Response Unit. @_KenyaPower9777]

Hello there, apologies for the inconvenience caused, please share your meter number, nearest landmark and phone number for support,thanks.

[Fammuh @fammuh6star]

We obtained reference number 15572150 on Thursday July 23rd for power failure. You marked it as resolved on saturday without actually resolving the issue. Then you act surprised when we say we have had no power for 4 days now! New reference number is 15590819.
@KenyaPower_Care

[Issues & Response Unit. @_KenyaPower9777]

Hello there, apologies for the inconvenience caused, please share your meter number, nearest landmark and phone number for support,thanks.

[Mombasa House hunter @AngleMtoto]

@KenyaPower_Care hello check dm

[Issues & Response Unit. @_KenyaPower9777]

Hello there, apologies for the inconvenience caused, please share your meter number, nearest landmark and phone number for support,thanks.

[Mirara @MiraraKleiv]

@KenyaPower_Care @fammuh6star Hizi apologies zenu never works but apologies mnajua kupeana sana

So disappointed

[Issues & Response Unit. @_KenyaPower9777]

Hello there, apologies for the inconvenience caused, please share your meter number, nearest landmark and phone number for support,thanks.

[Lilian Maina @LilianMaish88]

@KenyaPower_Care We still do not have electricity kindly assist

[Issues & Response Unit. @_KenyaPower9777]

󱢏Hello there, apologies for the inconvenience encountered with us and kindly note this is not the experience we want for our customers,please follow us back to allow us rectify this via DM,regards.

[Samuel @_KahSamuel]

@KenyaPower_Care I haven't received my tokens transaction ID UGROC0QWK6

[Issues & Response Unit. @_KenyaPower9777]

Hello there, apologies for the inconvenience encountered with us and kindly note this is not the experience we want for our customers,please follow us back to allow us rectify this via DM,regards.

[Issues & Response Unit. @_KenyaPower9777]

@AmoDicksonOdero @KenyaPower_Care Hello there, apologies for the inconvenience encountered with us and kindly note this is not the experience we want for our customers,please follow us back to allow us rectify this via DM,regards.

[Issues & Response Unit. @_KenyaPower9777]

Hello there, apologies for the inconvenience encountered with us and kindly note this is not the experience we want for our customers,please follow us back to allow us rectify this via DM,regards.

[Research-hub @researchdesert]

@KenyaPower_Care Why is it that my area would go without power for a whole week? How reliable is this service surely? My chicks are dying

[Issues & Response Unit. @_KenyaPower9777]

Hello there, apologies for the inconvenience encountered with us and kindly note this is not the experience we want for our customers,please follow us back to allow us rectify this via DM,regards.

[Michael Macharia @Max1Mash]

@KenyaPower_Care There is a black out in the area around Musaa primary school. 54600452491

[Issues & Response Unit. @_KenyaPower9777]

Hello there, apologies for the inconvenience encountered with us and kindly note this is not the experience we want for our customers,please follow us back to allow us rectify this via DM,regards.

[Monica Kariuki @MoniePita]

@KenyaPower_Care Ngumba Estate hatuna stima buana,,a blackout ya 4 hours now...

[Issues & Response Unit. @_KenyaPower9777]

Hello there, apologies for the inconvenience encountered with us and kindly note this is not the experience we want for our customers,please follow us back to allow us rectify this via DM,regards.

[Research-hub @researchdesert]

@KenyaPower_Care Why dont you reconnect my power surely...my business is dying

[Issues & Response Unit. @_KenyaPower9777]

Hello there, apologies for the inconvenience encountered with us and kindly note this is not the experience we want for our customers,please follow us back to allow us rectify this via DM,regards.

[Issues & Response Unit. @_KenyaPower9777]

Hello there, apologies for the inconvenience encountered with us and kindly note this is not the experience we want for our customers,please follow us back to allow us rectify this via DM,regards.

[Lilian Maina @LilianMaish88]

@KenyaPower_Care Hello we have no electricity in Lexo Utawala for a/c no 14271581697 in some houses. We had the same issue just yesterday we haven't even finished 24 hours kindly assist

[Issues & Response Unit. @_KenyaPower9777]

Hello there, apologies for the inconvenience encountered with us and kindly note this is not the experience we want for our customers,please follow us back to allow us rectify this via DM,regards.

[Z @iszmbuthia]

@KenyaPower_Care please see DM and revert.

[Issues & Response Unit. @_KenyaPower9777]

Hello there, apologies for the inconvenience encountered with us and kindly note this is not the experience we want for our customers,please follow us back to allow us rectify this via DM,regards.

[Heaven's Own @lumreg]

My prepaid meter keeps saying failed everytime i top up. The power comes on if the tokens had run out but it reads zero
@KenyaPower_Care

[Issues & Response Unit. @_KenyaPower9777]

Hello there, apologies for the inconvenience encountered with us and kindly note this is not the experience we want for our customers,please follow us back to allow us rectify this via DM,regards.

[Issues & Response Unit. @_KenyaPower9777]

Hello there, apologies for the inconvenience encountered with us and kindly note this is not the experience we want for our customers,please follow us back to allow us rectify this via DM,regards.

[Deruzkim @deruzkim]

@KenyaPower_Care No power at Kiamumbi isiolo street

[Issues & Response Unit. @_KenyaPower9777]

Hello there, apologies for the inconvenience encountered with us and kindly note this is not the experience we want for our customers,please follow us back to allow us rectify this via DM,regards.

[Deruzkim @deruzkim]

@KenyaPower_Care No power at Kiamumbi isiolo street