Issues & Response Unit.

[Issues & Response Unit. @_KenyaPowerDM_]

Hello there 👋 Apologies for the inconveniences encoutered with us and kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards.

[Joe Mwita Thwagi @JThwagi]

@KenyaPower_Care @jwnjuguna1 There is a power outage in Kiambaa-Zambezi opposite Shell and Riva gas stations near Zambezi. We are trying to work, and it is discouraging when your services continually fail. Kindly sort out this issue.

[Joe Mwita Thwagi @JThwagi]

@KenyaPower_Care @jwnjuguna1 There is a power outage in Kiambaa-Zambezi opposite Shell and Riva gas stations near Zambezi. We are trying to work, and it is discouraging when your services continually fail. Kindly sort out this issue.

[Issues & Response Unit. @_KenyaPowerDM_]

Hello there 👋 Apologies for the inconveniences encoutered with us and kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards.

[Levy Ogega @LevyOgega]

@KenyaPower_Care Residents of Kasarani area, kwa Mafuta, Gospel Revival Church and environs are suffering due to a faulty transformer phase which keeps causing blackouts. Take action before the residents take action.

[Levy Ogega @LevyOgega]

@KenyaPower_Care Residents of Kasarani area, kwa Mafuta, Gospel Revival Church and environs are suffering due to a faulty transformer phase which keeps causing blackouts. Take action before the residents take action.

[Issues & Response Unit. @_KenyaPowerDM_]

Hello there 👋 Apologies for the inconveniences encoutered with us and kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards.

[Kayote @mwasimpeter]

@KenyaPower @KenyaPower_Care I have been trying to get connected since 2021 to date with no positive results.

[Issues & Response Unit. @_KenyaPowerDM_]

Hello there 👋 Apologies for the inconveniences encoutered with us and kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards.

[Robert Mugabe @Roba7_]

@KenyaPower_Care Morning, what is the status of this application E23512026030064 ?

[Issues & Response Unit. @_KenyaPowerDM_]

Hello there 👋 Apologies for the inconveniences encoutered with us and kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards.

[Alinoor @AlinoorHapicha]

@KenyaPower_Care bought tokens last night. No response from your system till now.check DM.

[Alinoor @AlinoorHapicha]

@KenyaPower_Care bought tokens last night. No response from your system till now.check DM.

[Issues & Response Unit. @_KenyaPowerDM_]

Hello there 👋 Apologies for the inconveniences encoutered with us and kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards.

[Maclie @charleschalo8]

@KenyaPower_Care This is my previous meter before replacement 54500432585 , does it have any debt ?

[Issues & Response Unit. @_KenyaPowerDM_]

Hello there 👋 Apologies for the inconveniences encoutered with us and kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards.

[Judy W. Njuguna @jwnjuguna1]

@KenyaPower_Care one of your technicians came to check the meter about 2 months ago. Since then my bills have quadrupled and now the meter number and account number are different. WHY??

[Official fidelis 🇰🇪 @fidelis_kenya]

@KenyaPower_Care No power at EMBAKASI VILLAGE 6hrs Now😣

[Naipei Rana @n_naipei]

@KenyaPower_Care no electricity in embakasi fedha

[❤️ @AmaniShirley]

@KenyaPower_Care Hello, there are no lights in Tassia ,Masai road since 5pm today.Account number is 14228803574

[Issues & Response Unit. @_KenyaPowerDM_]

@CShihembetsa Hi please check DM and revert, thank you.

[Ni funa Sifuna????? @horiherogoh]

@KenyaPower_Care no lights metre no 37274741133
Almost 2 hrs now

[June Wairimu @JWairimu31127]

@KenyaPower_Care No power in Nyayo Estate Embakasi and it's environs

[💗✨ @kcheryl0208]

@KenyaPower_Care stima??? And don’t ask me for my meter number because it’s almost the whole of Embakasi with no lights so what’s the issue

[sophie vusha @sophievusha]

@KenyaPower_Care we have been in the dark for the last 10 days in Kilifi Mtondia with no reply. All we heard is a faulty transformer. Let us know how long we can endure Ref 15278788

[knn @kelvinngari62]

@KenyaPower_Care @KenyaPower @MuneneBenn power blackout in Embakasi East area from 6pm. 4+ hours and still no response!

[Esther kimani @Estherk15327680]

@KenyaPower_Care My token gadget is not working!