Charlotte Hastings

A little awkward turtle with all my belongings on my back, it's a slow life but there are plenty of adventures to be had along the way

[Charlotte Hastings @_MissHastings_]

@UPS_UK to follow up from my last message- parcel has gone from Glasgow to Cologne to Brimingham to Preston (around a 2 week detour in total) and now back to Glasgow. It's supposed to be getting delivered today at an address outside London?! Any explanation?

[Charlotte Hastings @_MissHastings_]

So my @UPS_UK shipment was so badly delayed that I've moved house. To get it to my new address it's been sent out of the UK via Germany & my tracking update says it's now indefinitely stuck in the Eurotunnel backlog trying to get back into the UK. Why?!?

[Charlotte Hastings @_MissHastings_]

So my @UPS_UK shipment was so badly delayed that I've moved house. To get it to my new address it's been sent out of the UK via Germany & my tracking update says it's now indefinitely stuck in the Eurotunnel backlog trying to get back into the UK. Why?!?

[Charlotte Hastings @_MissHastings_]

@FedExEurope keep trying to convince me that I signed for a parcel from 500 miles away (and misspelled my own name) @dhlexpressuk lost a parcel for two weeks and then left it open and damaged on my doorstep hoping I wouldn't notice... It's not a competition guys 😑

[Charlotte Hastings @_MissHastings_]

@YodelOnline Really not happy about being ignored- I've been billed for a collection which hasn't been made yet already says delivered so I can't even cancel or rebook. Utter shambles start to finish.

[Charlotte Hastings @_MissHastings_]

@YodelOnline I've got four parcels waiting for collection- repeated no shows- had the same problems last week- 5 days and no collection. One marked as delivered when never collected so can't even rebook. Can't get through to anyone to help online or over the phone- care to talk?

[Charlotte Hastings @_MissHastings_]

@Hermesparcels no contact since last Wednesday, I've called emailed and tweeted several times with no reply- in total this has been going on for TWO WEEKS. Parcels uncollected, others delayed and rerouted- what is going on!?!

[Charlotte Hastings @_MissHastings_]

@Hermesparcels I've been trying to get customer services to deal with my complaint for almost two weeks- parcels not collected 10 days later, late deliveries with no compensation, being over-billed for parcels, incorrect tracking information- care to comment?

[Charlotte Hastings @_MissHastings_]

@Hermesparcels I've been trying to get someone to answer my complaint for almost two weeks- parcels uncollected for 10 days and more, others delayed but not compensated, others overcharged- care to respond?

[Charlotte Hastings @_MissHastings_]

@virginmedia I've had so many sorrys from VM staff. Hasn't stopped them letting us down time and again. Simply not good enough any more.

[Charlotte Hastings @_MissHastings_]

@virginmedia is it standard practice for your tech teams to lie outright to customers? Disgusting treatment from them again today!!!

[Charlotte Hastings @_MissHastings_]

@virginmedia the customer service I've received has been shocking. No excuses for direct lies to customers & impersonating managers

[Charlotte Hastings @_MissHastings_]

@virginmedia I understand that's the case now- wasn't when I made contact. Given run around by tech team for almost a week- no broadband

[Charlotte Hastings @_MissHastings_]

@virginmedia, left to wait for tech visit that was never booked, staff trying to pass themselves off as managers when not- the list goes on

[Manipulate Arts @ManipulateArts]

We caught up with the Edsplorers over a nice cup of Earl Grey tea ahead of their epic PAF2017 adventures https://t.co/AcPTh6RR1Y

[Manipulate Arts @ManipulateArts]

Almost there! Catch @SirMoustache_B and The Fisherman and The Seal at day one of PAF2017 https://t.co/SDcEJtA1eI

[Manipulate Arts @ManipulateArts]

The final countdown has begun, the festival returns next Sat with @SirMoustache_B & YugenPuppetCompany https://t.co/oiei7TcxhP #1weektoday

[Charlotte Hastings @_MissHastings_]

I unlocked £20 Rush tix for The Glass Menagerie @TGMWestEnd on @TodayTixUK! Tap to unlock: https://t.co/Aw94EFXeEE #TheGlassMenagerieRush

[Hidden Door @hiddendoorarts]

Charlotte Hasting's On The Box - a satirical examination of the resurgence of the Freak Show, by @_MissHastings_ #HiddenDoor #LoveTheatreDay