@Jennytu71437191@PetInsQuotes Hi Jenny, our new business policies will not cover any pre existing conditions that a pet has prior to our insurance being in place. If you would like to discuss this further you can speak with an agent on 01 4854118 who will be happy to assist you. Regards Natalie
@fr_orlandi Hi Francesca,I am sorry to hear this. Can you please send a DM with your policy number, home address and email address. I can then look into this for you. Lorna.
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@eosull@CBridge_Chief@DPCIreland Thank you again Eileen for your feedback. We have noted this and escalated internally so the process can be reviewed. Please note that you would see this practice used by most insurance companies when receiving a pet insurance quote. Regards Natalie
@eosull@CBridge_Chief@DPCIreland Hi Eileen, Thank you for taking the time to raise your concerns with us. We take the security of personal data very seriously therefore I have noted your comments and escalated internally so the process can be reviewed. Lorna
@paulbirchall91 Hi Paul, if you would like to send a DM with your policy number / contact details and the nature of your query I will arrange a call back to you. Regards Natalie
We are experiencing technical issues with our phone lines. Our team is working to resolve this as soon as possible. We apologies for the inconvenience. We recommend you email us or call again later or tomorrow if it's not urgent.