@Philips@Flipkart Extremely disappointed with the service and support provided by both Philips and Flipkart. I request them to take this matter seriously and provide a proper resolution as soon as possible.poor service and delivered by Flipkart @Flipkart@Philips@BharathSesha
My issue is still not resolved and yet you are asking for feedback on this product Why would I give positive feedback for a damaged and defective product You sold a broken product and keep saying that the matter has been communicated but nthng has actually been resolved@_Kalyan_K
@Philips@Flipkart I have been facing this problem since June, but despite repeatedly contacting both Philips and Flipkart, I have not received any proper resolution or support. Both companies keep giving assurances, but my issue is still unresolved.@Philips poor brand
@Philips@Flipkart Very poor experience with Philips. I would not recommend purchasing Philips products because their customer support has failed to resolve my issue. @royjakobs @BharathSesha
I request you to please stop giving false assurances and provide a clear update along with a proper and immediate resolution. It is becoming very difficult for me to trust the commitments made by your representatives when they are repeatedly not fulfilled @royalenfield poor
Today is Sunday, and I am extremely disappointed because the commitment made by your team has not been fulfilled. I have repeatedly received assurances from both customer care and social media, but unfortunately, there has been no proper action or resolution. @sidlal look please
@royalenfield Your social media and customer care executives informed me that my Bullet would be picked up from my home on Saturday and that the issue of the vehicle not starting would be resolved. However, nobody came to pick up the vehicle, and no action has been taken so far.
I am getting the same response from both the Customer Care team and the Social Media team. Honestly, both teams have been completely unhelpful. If neither team is capable of providing a proper resolution, then what is the purpose of having these support channels ?
@Philips I do not need any lectures or explanations. I only need a proper resolution. I have been listening to your explanations and assurances for the past three months, but my issue is still not resolved.
If this matter is not resolved immediately and satisfactorily, I will be compelled to escalate the complaint to the appropriate senior management and, if required, pursue the matter through the consumer grievance/legal forum. @royalenfield@sidlal
Please provide a clear explanation of the work carried out on my bike and the charges taken from me. I will not accept any further unnecessary charges for issues that were not present before the bike was handed over.
I have serious concerns about what was done to my bike while it was in your custody. I have already spent a considerable amount of money on repairs and services, yet the problems continue to increase.
I am extremely dissatisfied with the service provided Petrol is going missing from my bike and even the polishing work has not been done properly My chain set was completely fine before the bike was submitted but after the service it is now making an abnormal noise @royalenfield
Please also provide me with a clear explanation of the work carried out on my bike and why the same problem has occurred again despite paying more than βΉ12,000.
I look forward to your immediate response and resolution.@sidlal@BGovindarajan3
I am extremely disappointed with the service and the way my complaint is being handled. I request you to please look into this matter on priority and arrange for a proper inspection and permanent resolution of the bike issue.
next day I contacted Shree Mahadev Agency regarding the issue The customer support representative answered my call and informed me that she would confirm the matter with the manager However for the last two days I have been repeatedly following up and every time.