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@AmazonHelp
Llevo reclamando semanas un dinero que un vendedor me debe, escudándose en que ya me lo devolvieron cuando solicité una reparación, y ahora me decís que no tengo derecho a ese dinero, básicamente me estáis robando 120€ y mi derecho a la garantía.
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@AmazonHelp I am a long time Amazon prime member. I called support 4 times today regarding charges on my account for 14.99 per month even though I pay $139.00 per year. 2 of your supervisors hung up on me and no one resolved my issue. Your support is horrible now.
Hello, we apologise for the inconvenience caused. Please note that we have already escalated this matter to the relevant department, kindly follow back and share your email address and your reachable phone number via DM for quick assistance and more information. Thanks.^ Melissa
Hello, we apologise for the inconvenience caused. Please note that we have already escalated this matter to the relevant department, kindly follow back and share your email address and your reachable phone number via DM for quick assistance and more information. Thanks.^ Melissa
Thank you SO much @amazonca for cancelling my preorder on the RELEASE DAY giving me the minimum possible time to find an alternative.
I guess you didn't have much time to realize that you wouldn't have enough since I ordered it only on July 4th...
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@AmazonHelp@amazonca I can promise you, I did not see any language on your website warning me. Of course, I wouldn't be surprised if you hit it unobtrusively as a surefire CYA when people complain about this. Again, I expect more for the price of membership. Inappropriate.
Hello, we apologise for the inconvenience caused. Please note that we have already escalated this matter to the relevant department, kindly follow back and share your email address and your reachable phone number via DM for quick assistance and more information. Thanks.^ Melissa
Hello, we apologise for the inconvenience caused. Please note that we have already escalated this matter to the relevant department, kindly follow back and share your email address and your reachable phone number via DM for quick assistance and more information. Thanks.^ Melissa
@AmazonHelp I've tried both on different laptops and browsers, and on the phone app as well, and it doesn't work on any of them. When I try to use the chat it says "Sorry, something went wrong. There was a problem with the chat." and offers the callback option, but that doesn't work either.
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@AmazonUK awful customer experience yet again, 4th parcel in 12 months delivered to the incorrect address. Paid for next day delivery, didn’t receive it the following day. Called to be passed from pilar to post. No resolution! Told to search for this address?
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@AmazonUK@AmazonHelp why do I need to wait 36 hours (til midnight tomorrow) to report a package missing? Your delivery driver took a photo of it delivered elsewhere - not my neighbours, not my house either. The whole point in using you is for the next day service!
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@AmazonUK we selected our local Post Office as a delivery address. Last night we received an email stating you were unable to deliver at 18.20 .. the post office closes at 17.00 Use your brains and deliver our parcel.
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A shoddy company , iv waited in 3 times now and they keep saying they cant make it! No customer service , iv filled in the online form twice now, tried ringing but nothing , shame on you for using these cowboys! @AmazonUK#DxDelivery@DeliveryDx
Hello, we apologise for the inconvenience caused. Please note that we have already escalated this matter to the relevant department, kindly follow back and share your email address and your reachable phone number via DM for quick assistance and more information. Thanks.^ Melissa
Hello, we apologise for the inconvenience caused. Please note that we have already escalated this matter to the relevant department, kindly follow back and share your email address and your reachable phone number via DM for quick assistance and more information. Thanks.^ Melissa
Hello, we apologise for the inconvenience caused. Please note that we have already escalated this matter to the relevant department, kindly follow back and share your email address and your reachable phone number via DM for quick assistance and more information. Thanks.^ Melissa
What the shit has happened to Amazon recently? Can't seem to deliver anything in daylight hours. Orders delayed for days. Delivery instructions ignored. This will be the last year I pay for Prime because it ain't worth it. @AmazonUK
Hello, we apologise for the inconvenience caused. Please note that we have already escalated this matter to the relevant department, kindly follow back and share your email address and your reachable phone number via DM for quick assistance and more information. Thanks.^ Melissa
Hello, we apologise for the inconvenience caused. Please note that we have already escalated this matter to the relevant department, kindly follow back and share your email address and your reachable phone number via DM for quick assistance and more information. Thanks.^ Melissa
@AmazonUK hi the post man seems to have delivered a parcel to my address but it's the complete wrong one and not even my side of town. What am I supposed to do with it? How do I redirect it to the right person?
Hello, we apologise for the inconvenience caused. Please note that we have already escalated this matter to the relevant department, kindly follow back and share your email address and your reachable phone number via DM for quick assistance and more information. Thanks.^ Melissa
Hello, we apologise for the inconvenience caused. Please note that we have already escalated this matter to the relevant department, kindly follow back and share your email address and your reachable phone number via DM for quick assistance and more information. Thanks.^ Melissa
Hello, we apologise for the inconvenience caused. Please note that we have already escalated this matter to the relevant department, kindly follow back and share your email address and your reachable phone number via DM for quick assistance and more information. Thanks.^ Melissa
Hello, we apologise for the inconvenience caused. Please note that we have already escalated this matter to the relevant department, kindly follow back and share your email address and your reachable phone number via DM for quick assistance and more information. Thanks.^ Melissa