diminuta

"I don't use my head to fly the arrow, boy, I use my heart." #Yondu

[diminuta @_diminuta]

This is a great example of @British_Airways apalling customer care @BBCBreaking @BBCNews @guardian @guardiannews @MailOnline #BritishAirways #BA

[British Airways @British_Airways]

@_diminuta We completely understand why you're feeling frustrated about the disruption today, but this has been outside of our control. We cannot assist all customers on an individual basis and you should make alternative arrangements for your mother's prescription medicine. Gareth

[diminuta @_diminuta]

Really shit that @thewhitecompany doesn't let you return in store if you paid using #PayPal and then makes you PAY to return the item via Royal Mail 👎👎👎 Never using your website again. #TheWhiteCompany

[diminuta @_diminuta]

This is exactly what's wrong: https://t.co/NSdVEnGNuO

cc @bsscdt

#HS2 #UK #Trainstopping

[Edwin Hayward @edwinhayward]

At approx. 58 billion euro (£50 billion) Spain's full high-speed rail network, all 2,464 miles of it, cost about the same to build as HS2 phase 1.

There's something very, very, very wrong with how we approach large engineering projects.
https://t.co/fDm3qbTWW5

[Concerned Oxford Residents @ForOpenRoads]

* OXFORD EXCLUSIVE: COUNCIL ADMITS LTN CAUSED QUADRUPLING OF ST CLEMENTS JOURNEY TIMES *

Council data has revealed the East Oxford LTN has caused a shocking 290% increase in journey time at St Clements.

The data was buried on p61 of a technical report.

https://t.co/PvtQIAe8Fe

[Tom Morello @tmorello]

I’d like to make the radical proposal that the harming of children, no matter who they are & no matter who does it, is always wrong and should be condemned.

[Cowley LTN’s #OneOX4 @CowleyLtn]

Everyone needs to read this - this is the correspondence from the bus companies as a result of LTNs. They have decimated our public transport.

[Cowley LTN’s #OneOX4 @CowleyLtn]

Another appalling Ltn review, another pending approval despite, but like clockwork here is Cllr Emily Kerr with the latest episode of hysterical statistics. The likelihood of that happening is about the same as us getting an apology for the million journeys debacle.

[Ashley V. Gantt @Gantt4Florida]

Mood.

[Michele Rayner (She/They/Tired) @micheleforfl]

I am so proud to know and stand with my sister Rep. @AngieNixon.

If you don’t watch anything else today- watch this.

[WWF @WWF]

🐙The Great Pacific Garbage Patch, a collection of marine debris that is TWICE the size of France, spans the ocean from North America to Japan😟

RT if you agree we must turn the tide on ocean #pollution!

[diminuta @_diminuta]

@DivRoadLTN You meant children who live in posh neighbourhoods.

[diminuta @_diminuta]

@BritishAir890 To @British_Airways: stop it with the hollow tweets to pretend that "you care". Less words, more action. You did fuck all to look after your clients when they needed you. #BritishAirways #BA #BAchaos #HeathrowAirport

[diminuta @_diminuta]

@British_Airways Too little, too late. Where were #BritishAirways when they were needed? IGNORING CLIENTS. Found out about delay via the news after checking in, no email or text from #BA. #CustomerService telephone told you they were too busy & hang up on you, website was down. #BAchaos #heathrow

[Greenpeace UK @GreenpeaceUK]

It's a disgrace that the government is WEAKENING protections of our rivers while developers and water companies are raking in the cash.

[stacey ayeh @staceyayeh]

I said goodbye to family friends at 10am yesterday as they got into a cab to Stansted.

I said good night to them at 12.50am as they finally managed to find a hotel near Liverpool Street.

The next possible flight will be sometime tomorrow or Thursday😭😱

#airtrafficcontrol

[diminuta @_diminuta]

Exactly the same here trying to leave @HeathrowAirport

Beyond appalling customer care from @British_Airways , basically telling us to fuck off it’s not their fault. Bought the flights with them, therefore customer care is their responsibility

@BBCNews @BBCBreaking @guardian

[Jo Bolding @floatsmy_boat]

@British_Airways We were due to fly home with you on Sunday from Ibiza. We received no notification from you until 20 mins after we found our flights were cancelled on arrival at the airport. We received no help from you. Your support line was useless. We were told to basically sort ourselves out

[diminuta @_diminuta]

@British_Airways 2/2 your problem. Flights booked with you = customer service is your responsibility. Customer phone tells me to “call at another time”. Manage my booking link gives error, staff at @HeathrowAirport clueless. Fucking pathetic service by @British_Airways

@BBCBreaking @guardian

[diminuta @_diminuta]

@British_Airways Family stranded in #LHR, including elderly mother. @British_Airways hasn’t even offered a bottle of water. We’re £300+ out of pocket for overnight acommodation. All return flights tomorrow are at least £660 per head. @British_Airways don’t give me this bullshit that it’s not 1/2

[Sharon McLellan @SharonM61225436]

@British_Airways Hi we are stranded in airport in Rome - staff unhelpful and no one answering calls . Can’t book online as system crashed . We are trying to get to Glasgow via Heathrow . Please help

[Milly Weaver @Mitchymogo]

@British_Airways It is now impossible to rebook cancelled flight from Berlin online or by phone and husband and child stuck-what do u suggest?!